Vehicle safety recalls · NHTSA

2013 Keystone Cougar recalls (2)

2 NHTSA safety recalls cover the 2013 Keystone Cougar. Owners have filed 6 complaints with NHTSA about this model year. Every recall repair is free at any Keystone dealer.

2recalls

6owner complaints

0service bulletins

0do-not-drive / park-outside

Is yours affected? Recalls cover ranges of VINs, not every 2013 Keystone Cougar. Check your Cougar by VIN and confirm open recalls at NHTSA.gov.

Every 2013 Keystone Cougar recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

Equipment · NHTSA 17V755000
Nov 22, 2017Equipment
Problem
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Full recall details for 17V755000 →
Equipment · NHTSA 13V155000
Apr 23, 2013Equipment
Problem
Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Risk
If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Fix
Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.
Full recall details for 13V155000 →

2013 Keystone Cougar complaints and service bulletins

Owners filed 6 complaints with NHTSA about the 2013 Keystone Cougar, reporting 1 fires. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.

Most-reported components

Structure3
Electrical System1
Equipment Adaptive/Mobility1
Tires1
Wheels1

Public reports · not verified

What people reported

Owners have filed 6 complaints with NHTSA about the 2013 Keystone Cougar. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.

Fire
“WE OWN A 2013 KEYSTONE COUGAR 5TH WHEEL MODEL 331MKS. ON 4/4/14 WE WERE AT A CAMPGROUND AND STARTED TO SET UP. THE RIG WAS ONLY ON 12V BATTERY POWER. I HAD NOT YET CONNECTED TO SHORE POWER. WHEN I PUSHED THE BUTTON TO LOWER THE LANDING GEAR, NOTHING HAPPENED.”
2013 KEYSTONE COUGARApr 5, 2014
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10577632
“WHILE TRAVELING ON OUR FAMILY VACATION, WITH OUR 2013 KEYSTONE COUGAR 5TH WHEEL. WE EXPERIENCED 2 TIRE BLOWOUTS. WHILE TRAVELING N ON I-59 (JUST INSIDE GA STATE LINE) AT APPROX. 60 MPH, THE RIGHT REAR TIRE EXPLODED CAUSING DAMAGE TO THE CAMPER. PUT SPARE ON AND CONTINUED ON OUR TRIP.”
2013 KEYSTONE COUGARJun 6, 2016
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10872829
“THE CONTACT OWNS A 2013 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE REAR BUMPER FRACTURED WHILE THE SPARE TIRE PLUMMETED INTO TRAFFIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.”
2013 KEYSTONE COUGARApr 11, 2016
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10854791
“2013 KEYSTONE COUGAR TRAILER. CONSUMER WRITES IN REGARDS TO TIRE FAILURE. *SMD THE CONSUMER NOTICED AS HE WAS DRIVING, HE NOTICED THAT ONE OF THE RIGHT SIDE TRAILER TIRES WERE SHREDDING.”
2013 KEYSTONE COUGARDec 16, 2015
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10807027
“THERE ARE 2 FOLD OUT COACHES ON THE TRAILER WITH AIR MATTRESS' FOR THE PAD. WE HAVE NOT BEEN ABLE TO HAVE EITHER AIR MATTRESS STAY INFLATED OVER NIGHT SINCE WE BOUGHT IT.”
2013 KEYSTONE COUGARAug 7, 2014
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10620648

Search the official database: NHTSA. Excerpts are quoted from the public record, shortened at a sentence and with personal details removed.

Check your Cougar by VIN

Not every 2013 Keystone Cougar is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Keystone dealer.

Run a free VIN recall check →

Other Keystone Cougar model years

← 2012 Keystone Cougar · 2014 Keystone Cougar →

All Keystone Cougar recalls, every model year

2013 Keystone Cougar recalls (2)

2 NHTSA safety recalls cover the 2013 Keystone Cougar. Owners have filed 6 complaints with NHTSA about this model year. Every recall repair is free at any Keystone dealer.

2recalls

6owner complaints

0service bulletins

0do-not-drive / park-outside

Is yours affected? Recalls cover ranges of VINs, not every 2013 Keystone Cougar. Check your Cougar by VIN and confirm open recalls at NHTSA.gov.

Every 2013 Keystone Cougar recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

Equipment · NHTSA 17V755000

Nov 22, 2017Equipment

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Full recall details for 17V755000 →

Equipment · NHTSA 13V155000

Apr 23, 2013Equipment

Problem: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.
Fix: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

Full recall details for 13V155000 →

What people reported

Owners have filed 6 complaints with NHTSA about the 2013 Keystone Cougar. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.

Fire

“WE OWN A 2013 KEYSTONE COUGAR 5TH WHEEL MODEL 331MKS. ON 4/4/14 WE WERE AT A CAMPGROUND AND STARTED TO SET UP. THE RIG WAS ONLY ON 12V BATTERY POWER. I HAD NOT YET CONNECTED TO SHORE POWER. WHEN I PUSHED THE BUTTON TO LOWER THE LANDING GEAR, NOTHING HAPPENED.”

2013 KEYSTONE COUGARApr 5, 2014

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10577632

“WHILE TRAVELING ON OUR FAMILY VACATION, WITH OUR 2013 KEYSTONE COUGAR 5TH WHEEL. WE EXPERIENCED 2 TIRE BLOWOUTS. WHILE TRAVELING N ON I-59 (JUST INSIDE GA STATE LINE) AT APPROX. 60 MPH, THE RIGHT REAR TIRE EXPLODED CAUSING DAMAGE TO THE CAMPER. PUT SPARE ON AND CONTINUED ON OUR TRIP.”

2013 KEYSTONE COUGARJun 6, 2016

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10872829

“THE CONTACT OWNS A 2013 KEYSTONE COUGAR. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE REAR BUMPER FRACTURED WHILE THE SPARE TIRE PLUMMETED INTO TRAFFIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.”

2013 KEYSTONE COUGARApr 11, 2016

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10854791

“2013 KEYSTONE COUGAR TRAILER. CONSUMER WRITES IN REGARDS TO TIRE FAILURE. *SMD THE CONSUMER NOTICED AS HE WAS DRIVING, HE NOTICED THAT ONE OF THE RIGHT SIDE TRAILER TIRES WERE SHREDDING.”

2013 KEYSTONE COUGARDec 16, 2015

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10807027

“THERE ARE 2 FOLD OUT COACHES ON THE TRAILER WITH AIR MATTRESS' FOR THE PAD. WE HAVE NOT BEEN ABLE TO HAVE EITHER AIR MATTRESS STAY INFLATED OVER NIGHT SINCE WE BOUGHT IT.”

2013 KEYSTONE COUGARAug 7, 2014

Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10620648

Search the official database: NHTSA. Excerpts are quoted from the public record, shortened at a sentence and with personal details removed.