Every 2014 Infiniti QX60 recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Engine and Engine Cooling · NHTSA 21V774000
Apr 10, 2021Engine and Engine Cooling:Engine:Engine Control Module (Ecu/Ecm):Software
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
- Risk
- A loss of drive power increases the risk of a crash.
- Fix
- Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
Full recall details for 21V774000 →Air Bags · NHTSA 16V244000
Apr 26, 2016Air Bags:Sensor:Occupant Classification
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
- Risk
- If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
- Fix
- Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Full recall details for 16V244000 →Air Bags · NHTSA 15V681000
Oct 20, 2015Air Bags:Frontal
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
- Risk
- If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
- Fix
- Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Full recall details for 15V681000 →Structure · NHTSA 15V033000
Jan 26, 2015Structure:Body:Hood:Hinge and Attachments
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.
- Risk
- If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.
- Fix
- Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Full recall details for 15V033000 →Service Brakes · NHTSA 15V012000
Jan 14, 2015Service Brakes
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2015 Nissan Pathfinder and Infiniti QX60 vehicles manufactured August 14, 2014, to November 5, 2014, and 2014-2015 Nissan Rogue vehicles manufactured August 12, 2014, to November 15, 2014. During the assembly process, the front wheel hub assembly fasteners may not have been properly torqued.
- Risk
- The under-torqued fasteners may result in a brake caliper separating from the wheel assembly causing a reduction in braking performance or reduced steering control. These conditions increase the risk of a crash.
- Fix
- Nissan will notify owners, and dealers will inspect the vehicles and tighten any loose bolts to the proper specification, free of charge. The recall began February 2, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Full recall details for 15V012000 →Electrical System · NHTSA 14V138000
Mar 25, 2014Electrical System:Software
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
- Risk
- If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
- Fix
- Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Full recall details for 14V138000 →Wheels · NHTSA 14V229000
Feb 5, 2014Wheels:Lugs/Nuts/Bolts/Studs
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Pathfinder and Rogue vehicles and 2014 Infiniti QX60 vehicles. The right side wheels of the affected vehicles may have one lug nut each that was not properly tightened.
- Risk
- If the lug nut becomes loose from not being properly tightened, it may fall off, allowing the other lug nuts to become loose, possibly resulting in a wheel separation, and increasing the risk of a crash.
- Fix
- Nissan will notify owners, and dealers will inspect and tighten any loose lug nuts to the correct specification, free of charge. The recall is expected to begin by the end of June 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Full recall details for 14V229000 →Service Brakes, Hydraulic · NHTSA 13V445000
Oct 17, 2013Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
- Problem
- Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.
- Risk
- The increased stopping distance may increase the risk of a crash.
- Fix
- Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.
Full recall details for 13V445000 →
2014 Infiniti QX60 complaints and service bulletins
Owners filed 230 complaints with NHTSA about the 2014 Infiniti QX60, reporting 3 crashes, 2 fires, 1 injuries. Infiniti has issued at least 260 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Power Train118
- Engine33
- Unknown Or Other33
- Air Bags25
- Vehicle Speed Control19
- Electrical System16
Service bulletins by component
- Equipment (133)
- Electrical System (107)
- Power Train (73)
- Engine and Engine Cooling (27)
- Equipment Adaptive/Mobility (24)
- Engine (22)
Read Infiniti QX60 owner complaints and bulletins, every year
NHTSA defect investigations covering the 2014 Infiniti QX60
NHTSA’s Office of Defects Investigation lists this model year in 3 investigations. An investigation is not a recall; it is how NHTSA decides whether one is needed.
- Pedestrian alert sounds
DP22005Opened Jan 27, 2023Closed Aug 7, 2023
- Occupant Classification System Failure
EA15004Opened Aug 31, 2015Closed May 2, 2017
- Occupant Classification System Failure
RQ15001Opened Mar 18, 2015Closed Sep 1, 2015
Public reports · not verifiedWhat people reported
Owners have filed 230 complaints with NHTSA about the 2014 Infiniti QX60. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Crash
“On Jan 11, 2023 my infiniti qx60 hybrid AWD that I purchased with Premium and Technology packages that includes forward Collison warning (FCW) and intelligent braking system (IBS) failed to work. I got no warning and/or my emergency brake was applied by these systems that I paid high dollars for.”
2014 INFINITI QX60Jan 19, 2023
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11502642
Crash
“SEPARATE BUT RELATED ISSUES: 1) CRASH- CAR WAS PARKED AT A GAS STATION WITH NOBODY INSIDE; AFTER A MINUTE OR TWO IT REVERSED, TURNED, CAME TO A STOP, THEN MOVED FORWARD AND CRASHED INTO A WALL. HAVE GAS STATION SURVEILLANCE VIDEO FOOTAGE TO SHOW. HAS BEEN DESCRIBED AS "HAUNTED.”
2014 INFINITI QX60 HYBRIDFeb 25, 2015
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10690553
“The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while driving at an undisclosed speed, the check engine and HEV warning lights illuminated. The contact stated the vehicle was shaking abnormally. The vehicle was taken to the dealer where it was diagnosed with a leaking seal.”
2014 INFINITI QX60 HYBRIDNov 29, 2023
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11557519
Fire
“THE CONTACT OWNS A 2014 INFINITI QX60. WHILE PARKED IN THE DRIVEWAY, THE VEHICLE CAUGHT ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TAKEN TO NEWTON NISSAN (1461 NASHVILLE PIKE, GALLATIN, TN 37066) WHERE IT WAS DIAGNOSED THAT THE FAN HARNESS FAILED.”
2014 INFINITI QX60May 25, 2018
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11097991
“The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the Vehicle Stability Assist (VSA) System warning light and the brake system failure warning light were illuminated.”
2014 INFINITI QX60 HYBRIDApr 24, 2023
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11518618
Check your QX60 by VIN
Not every 2014 Infiniti QX60 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Infiniti dealer.
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