Every 2014 Infiniti Q50 recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Power Train · NHTSA 24V470000
Jun 21, 2024Power Train:Driveline:Driveshaft
- Problem
- Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
- Risk
- A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
- Fix
- Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Full recall details for 24V470000 →Steering · NHTSA 16V430000
Jun 13, 2016Steering:Automated/Adaptive Steering
- Problem
- Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
- Risk
- If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
- Fix
- Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Full recall details for 16V430000 →Air Bags · NHTSA 16V244000
Apr 26, 2016Air Bags:Sensor:Occupant Classification
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
- Risk
- If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
- Fix
- Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Full recall details for 16V244000 →Hybrid Propulsion System · NHTSA 14V581000
Sep 22, 2014Hybrid Propulsion System
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
- Risk
- The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
- Fix
- Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Full recall details for 14V581000 →Power Train · NHTSA 14V582000
Sep 22, 2014Power Train:Automatic Transmission
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured October 16, 2013, to January 27, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to December 10, 2013. The affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.
- Risk
- The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.
- Fix
- Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1- 800-647-7261.
Full recall details for 14V582000 →Engine and Engine Cooling · NHTSA 14V583000
Sep 22, 2014Engine and Engine Cooling:Engine
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.
- Risk
- The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.
- Fix
- Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Full recall details for 14V583000 →Electrical System · NHTSA 14V138000
Mar 25, 2014Electrical System:Software
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
- Risk
- If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
- Fix
- Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Full recall details for 14V138000 →Steering · NHTSA 13V588000
Nov 20, 2013Steering:Electric Power Assist System
- Problem
- Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
- Risk
- The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
- Fix
- Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
Full recall details for 13V588000 →
2014 Infiniti Q50 complaints and service bulletins
Owners filed 189 complaints with NHTSA about the 2014 Infiniti Q50, reporting 14 crashes, 2 fires, 8 injuries, 2 deaths. Infiniti has issued at least 247 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Steering87
- Electrical System47
- Power Train19
- Air Bags18
- Service Brakes17
- Unknown Or Other17
Service bulletins by component
- Electrical System (138)
- Equipment (123)
- Steering (38)
- Engine and Engine Cooling (29)
- Air Bags (21)
- Wheels (18)
Read Infiniti Q50 owner complaints and bulletins, every year
NHTSA defect investigations covering the 2014 Infiniti Q50
NHTSA’s Office of Defects Investigation lists this model year in 3 investigations. An investigation is not a recall; it is how NHTSA decides whether one is needed.
- Pedestrian alert sounds
DP22005Opened Jan 27, 2023Closed Aug 7, 2023
- Occupant Classification System Failure
EA15004Opened Aug 31, 2015Closed May 2, 2017
- Occupant Classification System Failure
RQ15001Opened Mar 18, 2015Closed Sep 1, 2015
Public reports · not verifiedWhat people reported
Owners have filed 189 complaints with NHTSA about the 2014 Infiniti Q50. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Crash
“Traction Control did not function when needed. I had my breaks and rotors replaced two days prior to the accident, which may have had an impact on the performance of the vehicle. Insurance representatives did look over the vehicle, as it is now in their possession.”
2014 INFINITI Q50Jan 18, 2024
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11566220
Crash
“ON A USUAL MORNING ON MY WAY TO WORK IN NH DRIVING MY Q50 HYBRID SPORT AND APROX. 2 MILES FROM GETTING OFF THE 93 INTERSTATE MY CAR SUDDENDLY PULL ME FROM THE LEFT LANE TO THE RIGHT ONE! SO HARD, I COULD NOT CONTROL IT AND ENDED UP HITTING THE CONCRETE FENCE ON THE REST LANE.”
2014 INFINITI Q50 HYBRIDFeb 10, 2019
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11176122
Death reportedFireCrash
“Unknown- Vehicle left the highway and crashed into a tree in a ravine and then was fully engulfed in flames. Both occupants were DOA after the fire was put out.”
2014 INFINITI Q50Jan 9, 2024
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11564456
Crash
“THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. THE CONTACT STATED THAT AFTER ACCIDENTALLY REVERSING INTO A POLE, THE VEHICLE ACCELERATED FORWARD INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THREE OTHER VEHICLES. THE CONTACT SHIFTED INTO PARK AND WAS ABLE TO BRING THE VEHICLE TO A STOP.”
2014 INFINITI Q50 HYBRIDOct 3, 2016
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 10911206
Fire
“The top of my drivers side heated seat got so hot it melted the leather without the heated button even being pushed in the on position.”
2014 INFINITI Q50Jul 2, 2022
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11472140
Check your Q50 by VIN
Not every 2014 Infiniti Q50 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Infiniti dealer.
Run a free VIN recall check →