Every 2012 Chevrolet Impala recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Electrical System · NHTSA 14V355000
Jun 23, 2014Electrical System:Ignition
- Problem
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.
General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Risk
- If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
- Fix
- GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Full recall details for 14V355000 →Suspension · NHTSA 12V377000
Mar 8, 2012Suspension:Front:Control Arm:Lower Arm
- Problem
- General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
- Risk
- A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
- Fix
- GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Full recall details for 12V377000 →Steering · NHTSA 11V398000
May 8, 2011Steering:Hydraulic Power Assist:Hose, Piping, and Connections
- Problem
- GM IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET IMPALA VEHICLES MANUFACTURED FROM APRIL 19, 2011, THROUGH JULY 29, 2011. THE UPPER POWER STEERING HOSE MAY HAVE BEEN MISROUTED SO THAT IT CAN COME IN CLOSE PROXIMITY TO AND/OR CONTACT THE CATALYTIC CONVERTER. WITH THE ENGINE ON, HEAT FROM THE CATALYTIC CONVERTER MAY MELT THE POWER STEERING HOSE.
- Risk
- POWER STEERING FLUID COULD FLOW ONTO THE CATALYTIC CONVERTER, AND AN ENGINE COMPARTMENT FIRE COULD OCCUR.
- Fix
- GM DEALERS WILL INSPECT TO ENSURE THAT THE UPPER POWER STEERING HOSE IS ROUTED CORRECTLY AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 5, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438.
Full recall details for 11V398000 →
2012 Chevrolet Impala complaints and service bulletins
Owners filed 258 complaints with NHTSA about the 2012 Chevrolet Impala, reporting 20 crashes, 5 fires, 16 injuries. Chevrolet has issued at least 1,472 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Electrical System58
- Electronic Stability Control (Esc)54
- Steering50
- Engine40
- Service Brakes32
- Power Train27
Service bulletins by component
- Equipment (627)
- Electrical System (298)
- Engine and Engine Cooling (199)
- Engine (134)
- Power Train (106)
- Equipment Adaptive/Mobility (89)
Read Chevrolet Impala owner complaints and bulletins, every year
Public reports · not verifiedWhat people reported
Owners have filed 258 complaints with NHTSA about the 2012 Chevrolet Impala. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Crash
“THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED CAUSING THE STEERING TO LOCK AND THE BRAKES TO FAIL. AS A RESULT, THE VEHICLE CRASHED INTO STREET SIGN CAUSING THE VEHICLE TO FALL INTO A DITCH.”
2012 CHEVROLET IMPALAApr 16, 2021
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11408401
Crash
“THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING 25 MPH, THE STEERING WHEEL WAS UNCONTROLLABLE CAUSING THE VEHICLE TO CRASH INTO THE CURB. THE DRIVER NOTICED THAT THE LOWER CONTROL ARM HAD FRACTURED. THE VEHICLE WAS DRIVEN TO THE DRIVER'S RESIDENCE.”
2012 CHEVROLET IMPALAFeb 1, 2021
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11390971
Crash
“CAR LUNGED INTO CAR IN FRONT EVEN THOUGH MY FOOT ON BRAKE. PLACED CAR IN REVERSE AND IT KEPT GOING IN REVERSE VERY FAST UNTIL CAR BACKED UP ONTO A CURB!!! IT WAS AS IF THE ACCELERATOR GOT STUCK EVEN THOUGH FOOT WAS ON BRAKE.”
2012 CHEVROLET IMPALAMay 6, 2020
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11323506
Crash
“THIS VEHICLE IS DANGEROUS! IVE REPORTED SOME OTHER MECHANICAL FAILURES THAT PUT ME IN DANGER BUT NOT ALL AND THEY STILL HAVE YET TO STOP HAPPENING. IVE SPENT OVER 10K REPAIRING AND REPLACING STEERING, SUSPENSION DRIVE TRAIN/ DRIVE AXLE AND CHASSIS COMPONENTS. BUT NOTHING HAS HELPED.”
2012 CHEVROLET IMPALASep 16, 2019
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11255661
Crash
“WHILE DRIVING AT NO MORE THAN 65 MPH ON THE FREEWAY THE CONTROL ARM GAVE OUT AND IT CAUSED LOSS OF CONTROL. THEN IT HIT THE BARRIER WALL AND THE 2 TIRE ON THE DRIVER SIDE BLEW ON CONTACT. TOWED TO MECHANIC AND THEY SAID THAT THE TIE RODS ALSO WENT OUT.”
2012 CHEVROLET IMPALAJan 14, 2019
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11166797
Check your Impala by VIN
Not every 2012 Chevrolet Impala is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Chevrolet dealer.
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