MACK GRANITE (GR) (2025) recall — Steering
Mack recalls 2025 Granite trucks with potential steering loss due to faulty drag links. Owners must stop driving until repairs are done. Recall letters mailed June 20, 2024.
Use caution until it’s fixed
A sudden loss of steering control increases the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Mack is recalling certain 2025 Granite trucks because a drag link could fail, causing sudden loss of steering control. This could lead to a crash if the vehicle is driven without repair. Read more at govinfonow.com/recall/82066-mack-2025-granite-trucks-steering-loss-risk-recall.
Source Summary by GovInfoNow · govinfonow.com/recall/82066-mack-2025-granite-trucks-steering-loss-risk-recall · Updated September 23, 2026 · Official notice: NHTSA #24V398000
Cite this page
“Mack 2025 Granite Trucks: Steering Loss Risk - Recall.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/82066-mack-2025-granite-trucks-steering-loss-risk-recall. Based on NHTSA recall #24V398000 (https://www.nhtsa.gov/recalls?nhtsaId=24V398000).
Why it’s dangerous
The drag link may have an improperly heat-treated ball stud that can fail unexpectedly. This failure causes sudden loss of steering control, increasing crash risk during normal driving.
Who’s affected
Owners of 2025 Mack Granite trucks are affected. Drivers of these vehicles are most at risk if they continue driving without the fix.
How to tell if you have this one
Check if your 2025 Mack Granite truck has a recall letter mailed June 20, 2024. The recall covers specific 2025 models.
- Brand
Mack- Category
Vehicle
What to do — step by step
Stop Using Until Repaired
Do not drive your 2025 Mack Granite truck until the dealer completes the drag link inspection and repair.
What NHTSA says to do
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters were mailed June 20, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0465.
Questions people ask
Why is this recall happening?
The drag link may contain an improperly heat-treated ball stud that can fail, causing sudden loss of steering control.
How do I know if my truck is affected?
Check if your 2025 Mack Granite truck received a recall letter mailed June 20, 2024.
What should I do if I own this truck?
Contact Mack customer service at 1-800-866-1177 to schedule a free repair at a dealer.
Contact Mack
We’ve drafted a message you can send Mack to request your refund or repair — edit it as you like.
Subject: Recall 24V398000 — Mack Mack Hello, I own a Mack that is covered by recall 24V398000 from Mack. The official recall notice states: Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters were mailed June 20, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0465. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #24V398000 (June 4, 2024)
- Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.