Mack recalls 2025 Granite trucks with Composilite EXS20 suspension. The tie rod ball stud may fail, causing crashes. Owners must have dealers inspect and replace parts free.
Mack is recalling certain 2025 Granite trucks that have a potential issue with the steering tie rod ball stud. If this part fails, it could separate and cause a crash. Owners should contact Mack for a free inspection and possible replacement. Read more at govinfonow.com/recall/82067-mack-2025-granite-vehicles-steering-ball-stud-recall-risk.
“Mack 2025 Granite Vehicles: Steering Ball Stud Recall Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/82067-mack-2025-granite-vehicles-steering-ball-stud-recall-risk. Based on NHTSA recall #24V504000 (https://www.nhtsa.gov/recalls?nhtsaId=24V504000).
Mack Trucks, Inc. recalled certain 2025 Mack Granite, LR, and Pinnacle vehicles due to a steering hazard that increases crash risk, according to the National Highway Traffic Safety Administration (NHTSA) on July 2, 2024. Dealers will inspect and replace tie rod end assemblies as necessary, free of charge.
How to tell if you have it
Mack Granite (GR), 2025
Mack LR, 2025
Mack Pinnacle (PI/PN), 2025
What to do
Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177.
The hazard
The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash. The tie rod assembly ball stud could have been improperly heat treated and can fail.
Context
Mack Trucks, Inc. has 74 other recalls on record since 2010-07-09. Other recent recalls of similar products include Mack Truck Recall: Detached Intake Bezel Crash Risk (2026-10-01), Mack Recalls 2026-2027 Pioneer PR and Anthem AN Trucks for Brake Software Issue (2026-09-28), and Mack 2025 TerraPro Recall: Loose Steering Gearbox Risk (2026-08-06). Other recent recalls of similar products include Pierce Arrow XT 2025 Steering Recall: Risk of Loss of Control (2026-02-02), Ford 2026 F-150 Suspension Recall: Misaligned Stabilizer Rod Risk (2026-09-09), and Brinkley RV 2025 Model Z Suspension Recall: Broken Bolts Risk Crash (2026-05-22).
How to tell if you have this one
Check if your 2025 Mack Granite truck has Composilite EXS20 steerable lift axle suspension. The recall was notified to owners via mail on July 15, 2024.
Brand
Mack
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Mack Customer Service
Call 1-800-866-1177 to schedule a dealer inspection for free replacement of the tie rod assembly.
Have Dealer Inspect Vehicle
Dealers will inspect and replace the tie rod end assemblies if necessary at no cost to the owner.
Official remedy
What NHTSA says to do
Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.
How this recall unfolded
Recall timeline
Owners were mailed letters 13 days after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Mack
We’ve drafted a message you can send Mack to request your refund or repair — edit it as you like.
Subject: Recall 24V504000 — Mack 2025 Granite Vehicles: Steering Ball Stud Recall Risk
Hello,
I own a Mack 2025 Granite Vehicles: Steering Ball Stud Recall Risk that is covered by recall 24V504000 from Mack.
The official recall notice states: Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.