Mack recalls 2025 Granite trucks with Composilite EXS20 suspension. The tie rod ball stud may fail, causing crashes. Owners must have dealers inspect and replace parts free.
The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.
Mack is recalling certain 2025 Granite trucks that have a potential issue with the steering tie rod ball stud. If this part fails, it could separate and cause a crash. Owners should contact Mack for a free inspection and possible replacement.
The tie rod assembly ball stud may have been improperly heat treated and can fail. If it separates, it becomes a road hazard that could lead to a crash.
Owners of 2025 Mack Granite trucks with Composilite EXS20 steerable lift axle suspension. Drivers using these vehicles are most at risk if the ball stud fails.
Check if your 2025 Mack Granite truck has Composilite EXS20 steerable lift axle suspension. The recall was notified to owners via mail on July 15, 2024.
Call 1-800-866-1177 to schedule a dealer inspection for free replacement of the tie rod assembly.
Dealers will inspect and replace the tie rod end assemblies if necessary at no cost to the owner.
Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.
2025 Mack Granite trucks with Composilite EXS20 steerable lift axle suspension.
Check if your 2025 Mack Granite truck has Composilite EXS20 steerable lift axle suspension. The recall was notified to owners via mail on July 15, 2024.
Contact Mack customer service at 1-800-866-1177 to schedule a dealer inspection for free replacement of the tie rod assembly.
We’ve drafted a message you can send Mack to request your refund or repair — edit it as you like.
Subject: Recall 24V504000 — Mack Mack Hello, I own a Mack that is covered by recall 24V504000 from Mack. The official recall notice states: Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
