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Vehicle recall · NHTSA · Published January 11, 2018

MACK ANTHEM (AN) (2019) recall — Steering

Mack is recalling 2019 Anthem vehicles due to potential steering shaft separation causing loss of steering. Owners should contact Mack for free inspection and correction.

🇺🇸 NHTSA recall #18V778000VehicleMack ›
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Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Mack is recalling certain 2019 Anthem trucks because a steering shaft pin might become loose, leading to loss of steering control. This could increase crash risk if the steering fails while driving. Read more at govinfonow.com/recall/1224168-mack-anthem-2019-steering-recall-risk-of-loss-of-steering.

Source Summary by GovInfoNow · govinfonow.com/recall/1224168-mack-anthem-2019-steering-recall-risk-of-loss-of-steering · Updated October 7, 2026 · Official notice: NHTSA #18V778000

Cite this page

“Mack Anthem 2019 Steering Recall: Risk of Loss of Steering.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1224168-mack-anthem-2019-steering-recall-risk-of-loss-of-steering. Based on NHTSA recall #18V778000 (https://www.nhtsa.gov/recalls?nhtsaId=18V778000).

Why it’s dangerous

A loose pinch bolt on the steering shaft could cause it to separate during driving. This loss of steering control may lead to a crash if the driver cannot maintain vehicle direction.

Who’s affected

Owners of 2019 Mack Anthem (AN) vehicles are affected. Drivers using these trucks are at risk if the steering shaft separates.

How to tell if you have this one

Check for 2019 Mack Anthem (AN) vehicles. The recall covers specific models including Anthem, Granite, and Pinnacle. The recall began November 30, 2018.

  • Brand
    Mack
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Mack Customer Service

    Call 1-800-866-1177 to get the recall notification and inspection.

  2. Have Vehicle Inspected

    Dealers will inspect the vehicle for loose pinch bolts and correct the issue for free.

Official remedy

What NHTSA says to do

Mack will notify owners, and dealers will inspect the vehicles for any loose pinch bolts, correcting the vehicles as necessary, free of charge. The recall began November 30, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0413.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The pinch bolt on the upper steering shaft may not have been tightened, possibly causing the steering shaft to separate and loss of steering.

How can I check if my vehicle is affected?

Check if you own a 2019 Mack Anthem (AN), Granite (GR), or Pinnacle (PI) vehicle. The recall started November 30, 2018.

What should I do if I have this vehicle?

Contact Mack customer service at 1-800-866-1177 for free inspection and correction of the steering shaft.

Take action

Contact Mack

We’ve drafted a message you can send Mack to request your refund or repair — edit it as you like.

Subject: Recall 18V778000 — Mack Mack

Hello,

I own a Mack that is covered by recall 18V778000 from Mack.

The official recall notice states: Mack will notify owners, and dealers will inspect the vehicles for any loose pinch bolts, correcting the vehicles as necessary, free of charge.  The recall began November 30, 2018.  Owners may contact Mack customer service at 1-800-866-1177.  Mack's number for this recall is SC0413.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #18V778000 (January 11, 2018)
  • Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA