Use cautionVehicle recall · NHTSA · Published January 25, 2024
Kenworth T380 (2025) Steering Recall: Risk of Crash Due to Loss of Control
PACCAR is recalling certain 2024-2025 Kenworth T380 trucks with potential steering control issues that could increase crash risk. Owners must have steering gears inspected and replaced by dealers at no cost.
PACCAR is recalling 2024-2025 Kenworth T380 trucks that may have steering gears assembled incorrectly, which could lead to loss of steering control and increase crash risk. Owners should have their steering gears inspected and replaced by dealers at no cost. Read more at govinfonow.com/recall/81780-kenworth-t380-2025-steering-recall-risk-of-crash-due-to.
“Kenworth T380 (2025) Steering Recall: Risk of Crash Due to Loss of Control.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/81780-kenworth-t380-2025-steering-recall-risk-of-crash-due-to. Based on NHTSA recall #24V044000 (https://www.nhtsa.gov/recalls?nhtsaId=24V044000).
NHTSA announced on Jan. 25, 2024, that PACCAR Incorporated is recalling certain 2024-2025 Kenworth and Peterbilt trucks due to a potential loss of steering control. Dealers will inspect and replace steering gears as necessary, free of charge.
How to tell if you have it
Kenworth L770, 2024-2025
Kenworth T280, 2024-2025
Kenworth T380, 2024-2025
Kenworth T480, 2024-2025
Kenworth T680, 2024-2025
Kenworth T880, 2024-2025
Kenworth W990, 2024-2025
Peterbilt 389, 2024-2025
Peterbilt 520, 2024-2025
Peterbilt 535, 2024-2025
Peterbilt 536, 2024-2025
Peterbilt 537, 2024-2025
Peterbilt 548, 2024-2025
Peterbilt 567, 2024-2025
Peterbilt 579, 2024-2025
Peterbilt 589, 2024-2025
What to do
Dealers will inspect and replace the steering gears as necessary, free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Peterbilt customer service at 1-940-591-4220 and/or Kenworth customer service at 1-425-828-5888.
The hazard
The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than required, which may result in a loss of steering control. A loss of steering control increases the risk of a crash.
Context
GovInfoNow's records show PACCAR Incorporated has 147 other recalls on record since 2009-03-09. Other recent recalls of similar products include Peterbilt 548 (2026-09-01), Kenworth T680 (2026-08-21), and Kenworth T680 (2026-07-27). Manufacturers have sent NHTSA 33 technical service bulletins covering the 2024 KENWORTH T280, with the latest dated 2026-10-01.
How to tell if you have this one
Check if your truck was manufactured in 2024 or 2025 and has a Kenworth T380 model. The recall covers specific PACCAR models with the numbers 24PBC and 24KWC.
Brand
Kenworth
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Customer Service
Reach out to Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220 to schedule a steering gear inspection.
Have Steering Gear Inspected
Dealers will inspect and replace the steering gears as necessary at no cost to you.
Official remedy
What NHTSA says to do
Dealers will inspect and replace the steering gears as necessary, free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Peterbilt customer service at 1-940-591-4220 and/or Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 24PBC and 24KWC.
How this recall unfolded
Recall timeline
Owners were mailed letters 55 days after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Kenworth
We’ve drafted a message you can send Kenworth to request your refund or repair — edit it as you like.
Subject: Recall 24V044000 — Kenworth T380 (2025) Steering Recall: Risk of Crash Due to Loss of Control
Hello,
I own a Kenworth T380 (2025) Steering Recall: Risk of Crash Due to Loss of Control that is covered by recall 24V044000 from Kenworth.
The official recall notice states: Dealers will inspect and replace the steering gears as necessary, free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Peterbilt customer service at 1-940-591-4220 and/or Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 24PBC and 24KWC.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.