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Vehicle recall · NHTSA · Published February 14, 2025

TESLA MODEL 3 (2023) recall — Steering

Tesla is recalling certain 2023 Model 3 vehicles with outdated software that may cause steering effort issues at low speeds, increasing crash risk. Owners must update software via over-the-air update.

🇺🇸 NHTSA recall #25V092000VehicleTesla ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Tesla is recalling 2023 Model 3 vehicles with outdated software that can cause power steering to fail when stopping and restarting. This increases steering effort at low speeds, raising crash risk. The fix is a free software update available over the internet. Read more at govinfonow.com/recall/81548-tesla-model-3-2023-recall-steering-power-loss-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/81548-tesla-model-3-2023-recall-steering-power-loss-risk · Updated October 4, 2026 · Official notice: NHTSA #25V092000

Cite this page

“Tesla Model 3 (2023) Recall: Steering Power Loss Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81548-tesla-model-3-2023-recall-steering-power-loss-risk. Based on NHTSA recall #25V092000 (https://www.nhtsa.gov/recalls?nhtsaId=25V092000).

Why it’s dangerous

The electronic power steering assist system may lose power when the vehicle stops and accelerates again. This requires more steering effort, especially at low speeds, which could lead to a crash.

Who’s affected

Owners of 2023 Tesla Model 3 vehicles with software versions prior to 2023.38.4 are affected. Drivers who frequently stop and restart at low speeds face higher risk.

How to tell if you have this one

Check if your 2023 Model 3 has software version 2023.38.4 or earlier. The recall covers vehicles that were sold with software versions before this update.

  • Brand
    Tesla
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Update Software

    Download the free over-the-air software update from Tesla's website or via the vehicle's infotainment system.

  2. Contact Tesla

    Reach out to Tesla customer service at 1-877-798-3752 for assistance with the update or to confirm eligibility.

Official remedy

What NHTSA says to do

Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004.

✎ GovInfoNow

Questions people ask

Do I need to take my car to a dealer?

No, the update is available over-the-air without visiting a dealership.

When was this recall announced?

Owner notification letters were mailed March 25, 2025.

What software version is affected?

Vehicles with software versions prior to 2023.38.4 are affected.

Take action

Contact Tesla

We’ve drafted a message you can send Tesla to request your refund or repair — edit it as you like.

Subject: Recall 25V092000 — Tesla Tesla

Hello,

I own a Tesla that is covered by recall 25V092000 from Tesla.

The official recall notice states: Tesla has released an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed March 25, 2025.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-25-00-004.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #25V092000 (February 14, 2025)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA