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Vehicle recall · NHTSA · Published November 19, 2024

NOVA BUS LFS (2023) recall — Engine And Engine Cooling

Nova Bus is recalling 2023 LFS buses due to a coolant sensor issue that may cause engine shutdowns, increasing crash risk. Owners must contact customer service by February 20, 2025 for free repairs.

🇺🇸 NHTSA recall #24V873000VehicleNova Bus ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Nova Bus is recalling certain 2023 LFS buses because a faulty coolant sensor can cause the engine to shut down unexpectedly. This increases the risk of a crash and potential injury when transferring passengers from the disabled bus. Read more at govinfonow.com/recall/81515-nova-bus-2023-lfs-buses-engine-shutdown-risk-recall-cr5668.

Source Summary by GovInfoNow · govinfonow.com/recall/81515-nova-bus-2023-lfs-buses-engine-shutdown-risk-recall-cr5668 · Updated September 23, 2026 · Official notice: NHTSA #24V873000

Cite this page

“Nova Bus 2023 LFS Buses: Engine Shutdown Risk - Recall CR5668.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/81515-nova-bus-2023-lfs-buses-engine-shutdown-risk-recall-cr5668. Based on NHTSA recall #24V873000 (https://www.nhtsa.gov/recalls?nhtsaId=24V873000).

Why it’s dangerous

The coolant sensor may send a false signal, causing the engine to shut down unexpectedly. This can lead to a crash or injury when passengers need to transfer from the bus.

Who’s affected

Owners of 2023 LFS Artic and 2022-2024 LFS buses are affected. Bus drivers and passengers are most at risk during engine shutdowns.

How to tell if you have this one

Check for 2023 LFS Artic or 2022-2024 LFS buses with the Nova Bus brand. The recall was notified to owners via mail on February 20, 2025.

  • Brand
    Nova Bus
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Nova Bus

    Call 1-800-350-6682 to schedule a free coolant sensor inspection and replacement.

    February 20, 2025
Official remedy

What NHTSA says to do

Nova Bus will inspect and replace the coolant sensor as necessary, free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5668.

✎ GovInfoNow

Questions people ask

Why is my bus being recalled?

The coolant sensor may send a false signal, causing the engine to shut down unexpectedly, increasing crash risk.

How do I know if my bus is affected?

Check if your bus is a 2023 LFS Artic or 2022-2024 LFS model with Nova Bus branding.

Is there a deadline to fix this?

Yes, owners were notified by mail on February 20, 2025, and should contact Nova Bus customer service by that date.

Take action

Contact Nova Bus

We’ve drafted a message you can send Nova Bus to request your refund or repair — edit it as you like.

Subject: Recall 24V873000 — Nova Bus Nova Bus

Hello,

I own a Nova Bus that is covered by recall 24V873000 from Nova Bus.

The official recall notice states: Nova Bus will inspect and replace the coolant sensor as necessary, free of charge.  Owner notification letters were mailed February 20, 2025.  Owners may contact Nova Bus customer service at 1-800-350-6682.  Nova Bus's number for this recall is CR5668.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V873000 (November 19, 2024)
  • Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA