Nova Bus is recalling certain 2022-2023 LFS buses after a software error may cause loss of drive power, increasing crash risk. Owners will receive free software updates.
A loss of drive power increases the risk of a crash.
Nova Bus is recalling some 2022-2023 LFS buses because a software error can cause the vehicle to lose drive power, which may lead to a crash. This affects owners who received a notification letter by November 2, 2024.
A software error in the Vehicle Control Unit (VCU) can cause the high voltage batteries to disconnect, leading to a loss of drive power. This may result in the bus losing power while moving, increasing the risk of a crash.
Owners of 2022-2023 Nova Bus LFS buses are affected. Drivers and passengers on these buses face the highest risk due to potential power loss during operation.
Check if your bus has a model year of 2022 or 2023 and is part of the LFS series. The recall was notified to owners by November 2, 2024.
Reach out to Nova Bus customer service at 1-800-350-6682 to schedule a software update.
Nova Bus will validate and update the VCU software, free of charge. Owner notification letters were mailed November 2, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5643.
A software error in the Vehicle Control Unit (VCU) may cause the high voltage batteries to disconnect, leading to a loss of drive power and increased crash risk.
Check if your bus is a 2022 or 2023 model year LFS series. Owners received notification letters by November 2, 2024.
Contact Nova Bus customer service at 1-800-350-6682 to schedule a free software update.
We’ve drafted a message you can send Nova Bus to request your refund or repair — edit it as you like.
Subject: Recall 24V727000 — Nova Bus Nova Bus Hello, I own a Nova Bus that is covered by recall 24V727000 from Nova Bus. The official recall notice states: Nova Bus will validate and update the VCU software, free of charge. Owner notification letters were mailed November 2, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5643. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
