Skip to content
Vehicle recall · NHTSA · Published March 27, 2024

NOVA BUS LFS (2023) recall — Engine And Engine Cooling

Nova Bus recalls certain 2020-2024 LFS buses due to potential engine shutdowns causing crashes and injury risks during passenger transfer.

🇺🇸 NHTSA recall #24V231000VehicleNova Bus ›
Take action

Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No email on file — call instead.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Nova Bus is recalling some 2020-2024 LFS buses because a faulty engine coolant return hose can cause engine shutdowns, increasing crash risk and injury potential during passenger transfers. Read more at govinfonow.com/recall/81505-nova-bus-2023-lfs-bus-recall-engine-shutdown-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/81505-nova-bus-2023-lfs-bus-recall-engine-shutdown-risk · Updated September 23, 2026 · Official notice: NHTSA #24V231000

Cite this page

“Nova Bus 2023 LFS Bus Recall: Engine Shutdown Risk.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/81505-nova-bus-2023-lfs-bus-recall-engine-shutdown-risk. Based on NHTSA recall #24V231000 (https://www.nhtsa.gov/recalls?nhtsaId=24V231000).

Why it’s dangerous

A failing engine coolant return hose can leak coolant, causing the engine to shut down unexpectedly. This increases crash risk while driving and could lead to injuries if passengers need to exit the bus during an emergency.

Who’s affected

Bus owners with 2020-2024 Nova Bus LFS models are affected. Drivers and passengers face injury risks during transfers if the bus shuts down.

How to tell if you have this one

Check if your bus is a 2020-2024 Nova Bus LFS model. The recall covers specific vehicles where the engine coolant return hose may fail.

  • Brand
    Nova Bus
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Nova Bus

    Call 1-800-350-6682 to confirm your bus is affected and schedule a free engine coolant return hose replacement.

Official remedy

What NHTSA says to do

Nova Bus will replace the engine coolant return hose, free of charge. Owner notification letters were mailed July 03, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5577.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The engine coolant return hose may fail, leaking coolant and causing an engine shutdown that increases crash risk and injury potential during passenger transfers.

How do I know if my bus is affected?

Your bus is affected if it's a 2020-2024 Nova Bus LFS model with a potentially failing engine coolant return hose.

What should I do if my bus is affected?

Contact Nova Bus customer service at 1-800-350-6682 to schedule a free replacement of the engine coolant return hose.

Take action

Contact Nova Bus

We’ve drafted a message you can send Nova Bus to request your refund or repair — edit it as you like.

Subject: Recall 24V231000 — Nova Bus Nova Bus

Hello,

I own a Nova Bus that is covered by recall 24V231000 from Nova Bus.

The official recall notice states: Nova Bus will replace the engine coolant return hose, free of charge.  Owner notification letters were mailed July 03, 2024.  Owners may contact Nova Bus customer service at 1-800-350-6682.  Nova Bus number for this recall is CR5577.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Similar recalls

Keep exploring

From people who’ve dealt with this

Experiences, tips, and questions from readers. Every comment is reviewed before it appears.

No comments yet — be the first to share your experience.

Comments are reviewed before they appear. No links, ads, or personal attacks — those get removed.

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V231000 (March 27, 2024)
  • Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA