Use cautionVehicle recall · NHTSA · Published December 19, 2023
Tesla Model X (2022) Recall: Unlocked Doors May Open in Crash
Tesla is recalling certain 2021-2023 Model X vehicles due to a risk of unlocked doors opening during crashes, potentially increasing injury risk. Owners must install a free software update to fix the issue.
“Tesla Model X (2022) Recall: Unlocked Doors May Open in Crash.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/81107-tesla-model-x-2022-recall-unlocked-doors-may-open-in. Based on NHTSA recall #23V862000 (https://www.nhtsa.gov/recalls?nhtsaId=23V862000).
Tesla, Inc. recalled certain 2021-2023 Model S and X vehicles because cabin doors may unlock during a crash, increasing injury risk, according to the National Highway Traffic Safety Administration (NHTSA). The agency announced the recall on December 19, 2023.
How to tell if you have it
Tesla Model S, 2022-2023
Tesla Model X, 2022-2023
What to do
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752.
The hazard
An unlocked door may unlatch and open during a crash, increasing the risk of injury, according to NHTSA records show.
Context
GovInfoNow's records show Tesla, Inc. has 71 other recalls on record since 2026-09-01. Other recent recalls of similar products include Thomas Built SAF-T-LINER HDX2 Recall: Door Failure Risk (2026-06-26) and Nissan Sentra 2025 Door Opens Unexpectedly During Drive - Recall (2026-01-21).
How to tell if you have this one
Check if your Tesla Model X was manufactured between 2021 and 2023. The recall covers vehicles that may have unlocked doors during crashes.
Brand
Tesla
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Install Software Update
Tesla has released a free over-the-air software update to fix the door unlocking issue.
Contact Tesla Customer Service
Owners can call Tesla customer service at 1-877-798-3752 for assistance with the recall.
Official remedy
What NHTSA says to do
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
How this recall unfolded
Recall timeline
Owners were mailed letters 2 months after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Tesla
We’ve drafted a message you can send Tesla to request your refund or repair — edit it as you like.
Subject: Recall 23V862000 — Tesla Model X (2022) Recall: Unlocked Doors May Open in Crash
Hello,
I own a Tesla Model X (2022) Recall: Unlocked Doors May Open in Crash that is covered by recall 23V862000 from Tesla.
The official recall notice states: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.