Chrysler is recalling 2021 Pacifica models with rearview camera software issues that may reduce driver visibility and increase crash risk. Owners must update software via dealer or over-the-air update to fix the problem.
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Chrysler is recalling 2021 Pacifica vehicles where the rearview camera software might not display images, reducing driver visibility and increasing crash risk. Owners need to update the software through a dealer or over-the-air update to fix this issue. Read more at govinfonow.com/recall/80300-chrysler-pacifica-2021-rearview-camera-image-not-displaying-increases-crash.
Source Summary by GovInfoNow · govinfonow.com/recall/80300-chrysler-pacifica-2021-rearview-camera-image-not-displaying-increases-crash · Updated October 4, 2026 · Official notice: NHTSA #24V436000
“Chrysler Pacifica 2021: Rearview Camera Image Not Displaying Increases Crash Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80300-chrysler-pacifica-2021-rearview-camera-image-not-displaying-increases-crash. Based on NHTSA recall 24V436000 (https://www.nhtsa.gov/recalls?nhtsaId=24V436000).
The rearview camera software in these vehicles may fail to display images, which decreases the driver's visibility when reversing. This increases the risk of a crash due to reduced awareness of objects behind the vehicle.
Owners of 2021 Chrysler Pacifica vehicles are affected. Drivers using these vehicles with the software issue may face reduced visibility when reversing.
Check if your 2021 Chrysler Pacifica has a rearview camera that doesn't show images. The recall covers vehicles with software updates marked as 66B or 79B by FCA US, LLC.
Contact FCA US, LLC customer service at 1-800-853-1403 to schedule a software update at a dealer or receive an over-the-air update.
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
The rearview camera software in these vehicles may prevent the rearview image from displaying, which decreases driver visibility and increases crash risk.
Your 2021 Chrysler Pacifica is affected if it has software updates marked as 66B or 79B by FCA US, LLC.
Contact FCA US, LLC customer service at 1-800-853-1403 to schedule a software update at a dealer or receive an over-the-air update.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 24V436000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 24V436000 from Chrysler. The official recall notice states: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
