Chrysler recalls 2024-2025 Pacifica vehicles with faulty rearview camera that may not display, increasing crash risk. Owners must contact customer service for free repair.
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Chrysler is recalling certain 2024-2025 Pacifica vehicles because a faulty radio causes the rearview camera image to not display. This reduces the driver's view behind the vehicle, increasing crash risk. The recall has been fixed with free repairs at dealerships.
The faulty radio causes the rearview camera image to not display, meaning the driver cannot see what's behind the vehicle. This increases the risk of collisions, especially during parking or when reversing in tight spaces.
Owners of 2024-2025 Chrysler Pacifica vehicles with the faulty radio are affected. Drivers most at risk are those who rely on the rearview camera for safe parking or reversing.
Check if your 2024-2025 Chrysler Pacifica has a rearview camera that doesn't show an image. The issue is caused by a specific radio model that was installed incorrectly during manufacturing.
Call 800-853-1403 to confirm your vehicle is affected and schedule a free repair.
Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
The rearview camera may not display because of a faulty radio installed incorrectly during manufacturing.
Your 2024-2025 Chrysler Pacifica with a faulty radio that causes the rearview camera image to not display is affected.
The recall states the hazard increases crash risk but does not specify serious injury. The danger level is low_risk.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 25V471000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 25V471000 from Chrysler. The official recall notice states: Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
