Chrysler recalls 2021 RAM 1500s with faulty rearview camera that may not display, risking crashes. Owners must update TRSCM software for safety.
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash or injury.
Chrysler is recalling certain 2021 RAM 1500 trucks because their rearview camera may not display images, which increases the risk of rear-end crashes. This could lead to injuries or property damage if drivers cannot see behind their vehicle.
The rearview camera may not display images, reducing the driver's ability to see behind the vehicle. This increases the risk of collisions with objects or other vehicles when reversing, especially in low-visibility conditions.
Owners of 2021 RAM 1500 vehicles with a trailer reverse steering module (TRSCM) are affected. Drivers who rely on the rearview camera for safe reversing are most at risk.
Check if your 2021 RAM 1500 has a trailer reverse steering module (TRSCM). The recall was issued for vehicles sold between June 2021 and the date of this notice.
Dealers will update the TRSCM software for free to ensure the rearview camera displays images properly.
Call FCA US, LLC at 1-800-853-1403 to confirm your vehicle is affected and schedule the software update.
Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, US, LLC's number for this recall is Y30. This recall was superseded by recall number 21V-918.
The recall indicates that the rearview camera may not display images due to a software issue with the TRSCM. This does not mean your camera is broken; it requires a software update to fix.
Your 2021 RAM 1500 is affected if it has a trailer reverse steering module (TRSCM). The recall was issued for vehicles sold between June 2021 and the date of this notice.
Yes, the hazard could lead to crashes or injuries if the driver cannot see behind the vehicle while reversing.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 21V438000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 21V438000 from Chrysler. The official recall notice states: Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, US, LLC's number for this recall is Y30. This recall was superseded by recall number 21V-918. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.