THOMAS BUILT BUSES SAF-T-LINER C2 (2020) recall — Steering
Daimler Trucks North America recalls 2019-2020 Thomas Built Saf-T-Liner C2 school buses with potential steering assist loss due to hose clamp issues. Affected vehicles may need immediate inspection and repair.
Use caution until it’s fixed
If the hose separates from the steering gear, there may be a loss of steering assist which could result in a potentially disabled school bus. If the school bus is occupied when the steering assist is lost, the occupants would need to exit the vehicle and be transferred to another vehicle, increasing the risk of injury.
Contact the company & request your remedy
What happened, in plain English
Daimler Trucks North America is recalling certain 2019-2020 Thomas Built Saf-T-Liner C2 school buses. The steering assist hose clamp may be improperly installed, causing the hose to separate and potentially disabling the bus steering. This could put school bus occupants at risk of injury if the bus is occupied during the failure. Read more at govinfonow.com/recall/80078-thomas-built-saf-t-liner-c2-school-buses-steering-assist.
Source Summary by GovInfoNow · govinfonow.com/recall/80078-thomas-built-saf-t-liner-c2-school-buses-steering-assist · Updated October 5, 2026 · Official notice: NHTSA #19V234000
Cite this page
“Thomas Built Saf-T-Liner C2 School Buses: Steering Assist Risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/80078-thomas-built-saf-t-liner-c2-school-buses-steering-assist. Based on NHTSA recall #19V234000 (https://www.nhtsa.gov/recalls?nhtsaId=19V234000).
Why it’s dangerous
The steering gear return hose clamp may be improperly installed, allowing the hose to separate from the steering gear. This could cause a loss of steering assist, potentially disabling the bus. If the bus is occupied during this failure, occupants would need to exit and transfer to another vehicle, increasing injury risk.
Who’s affected
School bus owners and operators of 2019-2020 Thomas Built Saf-T-Liner C2 school buses built on FCCC chassis are most at risk. The hazard primarily affects vehicles in service with school bus occupants.
How to tell if you have this one
Check if your school bus is a 2019-2020 Thomas Built Saf-T-Liner C2 model built on an FCCC chassis. The recall began May 10, 2019, and DTNA will notify owners of the issue.
- Brand
Thomas Built- Category
Vehicle
What to do — step by step
Contact DTNA Customer Service
Call 1-800-547-0712 to confirm your vehicle is affected and schedule inspection.
Get Steering Hose Clamps Inspected
Dealers will inspect and install power steering hose clamps as needed at no cost.
What NHTSA says to do
DTNA will notify owners, and dealers will inspect and install power steering hose clamps as needed, free of charge. The recall began May 10, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-813.
Questions people ask
Why is this recall happening?
The clamp for the steering gear return hose may have been improperly installed, allowing the hose to separate from the steering gear.
What should I do if my bus is affected?
DTNA will notify owners, and dealers will inspect and install power steering hose clamps as needed, free of charge.
Is there a deadline for fixing this?
The recall began May 10, 2019, but there is no specific deadline for the repair; dealers will handle it as needed.
Contact Thomas Built
We’ve drafted a message you can send Thomas Built to request your refund or repair — edit it as you like.
Subject: Recall 19V234000 — Thomas Built Thomas Built Hello, I own a Thomas Built that is covered by recall 19V234000 from Thomas Built. The official recall notice states: DTNA will notify owners, and dealers will inspect and install power steering hose clamps as needed, free of charge. The recall began May 10, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-813. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V234000 (March 25, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.