Daimler Trucks North America recalls 2021-2022 Thomas Built Buses Saf-T-Liner C2 school buses due to potential steering bolt fracture causing loss of steering control.
A fractured bolt may cause a loss of steering, increasing the risk of a crash.
Daimler Trucks North America is recalling certain 2021-2022 Thomas Built Buses Saf-T-Liner C2 school buses because steering arm bolts may fracture, increasing crash risk. Owners must have the bolts replaced free of charge by dealers.
A defective seam in the steering arm and tie rod bolts can fracture under normal use. This may cause loss of steering control, increasing crash risk during operation.
School bus owners who purchased 2021-2022 Thomas Built Buses Saf-T-Liner C2 models are most at risk. Drivers using these buses should check for potential bolt fractures.
Check for 2021-2022 Thomas Built Buses Saf-T-Liner C2 school buses. The recall covers specific models with potential bolt fractures.
Call 1-800-547-0712 to confirm your bus is affected and schedule a free bolt replacement.
Dealers will replace the steering arm and tie rod bolts at no cost to you.
DTNA will notify owners, and dealers will replace the tie rod arm bolts and steering arm, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
The steering arm and tie rod bolts may have a defective seam that can fracture, increasing crash risk.
Your bus is affected if it's a 2021-2022 Thomas Built Buses Saf-T-Liner C2 model.
Contact DTNA customer service at 1-800-547-0712 to schedule a free bolt replacement at a dealer.
We’ve drafted a message you can send Thomas Built Buses to request your refund or repair — edit it as you like.
Subject: Recall 21V255000 — Thomas Built Buses Thomas Built Buses Hello, I own a Thomas Built Buses that is covered by recall 21V255000 from Thomas Built Buses. The official recall notice states: DTNA will notify owners, and dealers will replace the tie rod arm bolts and steering arm, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.