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Use caution Vehicle recall · NHTSA · Published December 4, 2021

Thomas Built Buses 2022 Saf-T-Liner C2 Steering Recall: Fractured Bolt Risk

Daimler Trucks North America recalls 2021-2022 Thomas Built Buses Saf-T-Liner C2 school buses due to potential steering bolt fracture causing loss of steering control.

🇺🇸 NHTSA recall #21V255000VehicleThomas Built Buses ›
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✎ GovInfoNow plain-language explainer

Daimler Trucks North America is recalling certain 2021-2022 Thomas Built Buses Saf-T-Liner C2 school buses because steering arm bolts may fracture, increasing crash risk. Owners must have the bolts replaced free of charge by dealers. Read more at govinfonow.com/recall/81111-thomas-built-buses-2022-saf-t-liner-c2-steering-recall.

Source Summary by GovInfoNow · govinfonow.com/recall/81111-thomas-built-buses-2022-saf-t-liner-c2-steering-recall · Updated August 18, 2026 · Official notice: NHTSA #21V255000

Cite this page

“Thomas Built Buses 2022 Saf-T-Liner C2 Steering Recall: Fractured Bolt Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/81111-thomas-built-buses-2022-saf-t-liner-c2-steering-recall. Based on NHTSA recall #21V255000 (https://www.nhtsa.gov/recalls?nhtsaId=21V255000).

Daimler Trucks North America, LLC is recalling certain 2021-2022 Thomas Built Buses Saf-T-Liner C2, EFX, and HDX school buses due to a fractured steering bolt that may cause loss of steering. The National Highway Traffic Safety Administration announced the recall on December 4, 2021.

How to tell if you have it

  • Thomas Built Buses Saf-T-Liner C2, 2021-2022
  • Thomas Built Buses Saf-T-Liner EFX, 2021-2022
  • Thomas Built Buses Saf-T-Liner HDX, 2021-2022

What to do

DTNA will notify owners, and dealers will replace the tie rod arm bolts and steering arm, free of charge. Owners may contact DTNA customer service at 1-800-547-0712.

The hazard

A fractured bolt may cause a loss of steering, increasing the risk of a crash. The recall addresses defective seams in the steering arm and tie rod bolts that can fracture.

Context

GovInfoNow's records show Daimler Trucks North America, LLC has 273 other recalls on record since July 6, 2011. Recent brand recalls include a Freightliner FCCC XBS fuel leak fire risk recall (Oct. 7, 2026), a Thomas Built SAF-T-LINER C2 headlight issue recall (Oct. 1, 2026), and a Freightliner Business Class M2 exhaust contact fire risk recall (Oct. 1, 2026). Other recent recalls of similar products include a Gillig 2025 Low Floor Bus suspension risk recall (Dec. 29, 2025), a Volvo 2026 VNL steering recall (July 9, 2026), and a Mack 2025 TerraPro loose steering gearbox recall (Aug. 6, 2026).

How to tell if you have this one

Check for 2021-2022 Thomas Built Buses Saf-T-Liner C2 school buses. The recall covers specific models with potential bolt fractures.

  • Brand
    Thomas Built Buses
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact DTNA Customer Service

    Call 1-800-547-0712 to confirm your bus is affected and schedule a free bolt replacement.

  2. Get Free Bolt Replacement

    Dealers will replace the steering arm and tie rod bolts at no cost to you.

Official remedy

What NHTSA says to do

DTNA will notify owners, and dealers will replace the tie rod arm bolts and steering arm, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.

How this recall unfolded

Recall timeline

2 dated steps over 6 months.

1. Recall began: Jun 10, 202112. NHTSA received the defect report: Dec 4, 202122021
  1. Recall began
  2. NHTSA received the defect report

Dates from the agency record only; steps without a date are left out.

Take action

Contact Thomas Built Buses

We’ve drafted a message you can send Thomas Built Buses to request your refund or repair — edit it as you like.

Subject: Recall 21V255000 — Thomas Built Buses 2022 Saf-T-Liner C2 Steering Recall: Fractured Bolt Risk

Hello,

I own a Thomas Built Buses 2022 Saf-T-Liner C2 Steering Recall: Fractured Bolt Risk that is covered by recall 21V255000 from Thomas Built Buses.

The official recall notice states: DTNA will notify owners, and dealers will replace the tie rod arm bolts and steering arm, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #21V255000 (December 4, 2021)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA