THOMAS BUILT BUSES SAF-T-LINER C2 (2025) recall — Steering
Daimler Trucks North America recalls 2024-2025 Thomas Built Buses Saf-T-Liner C2 school buses due to front axle tie rod ball joint studs that may crack and break, causing sudden steering loss and crash risk. Owners notified July 25, 2024.
Use caution until it’s fixed
Tie rod separation can cause a sudden loss of steering control and increase the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Daimler Trucks North America is recalling certain 2024-2025 Thomas Built Buses Saf-T-Liner C2 school buses because the front axle tie rod ball joint studs can crack and break, leading to sudden loss of steering control and increased crash risk. This recall affects school buses that were sold between 2024 and 2025. Read more at govinfonow.com/recall/1342394-thomas-built-buses-2024-2025-saf-t-liner-c2-steering.
Source Summary by GovInfoNow · govinfonow.com/recall/1342394-thomas-built-buses-2024-2025-saf-t-liner-c2-steering · Updated October 8, 2026 · Official notice: NHTSA #24V401000
Cite this page
“Thomas Built Buses 2024-2025 Saf-T-Liner C2 Steering Recall: Tie Rod Separation Risk.” GovInfoNow, updated October 8, 2026. https://govinfonow.com/recall/1342394-thomas-built-buses-2024-2025-saf-t-liner-c2-steering. Based on NHTSA recall #24V401000 (https://www.nhtsa.gov/recalls?nhtsaId=24V401000).
Why it’s dangerous
The front axle tie rod ball joint studs can crack and break, causing the tie rod to separate. This separation may lead to sudden loss of steering control, increasing the risk of a crash during normal operation.
Who’s affected
School bus owners who purchased a 2024-2025 Thomas Built Buses Saf-T-Liner C2 model are affected. Drivers and passengers on these buses face the highest risk due to potential sudden steering loss.
How to tell if you have this one
Check if your school bus is a 2024-2025 Thomas Built Buses Saf-T-Liner C2 model. The recall covers these specific school buses sold between 2024 and 2025.
- Brand
Thomas Built Buses- Category
Vehicle
What to do — step by step
Contact DTNA Customer Service
Call 800-745-8000 to confirm your bus is affected and schedule a free tie rod assembly replacement.
Get Tie Rod Assembly Replacement
Dealers will replace the front axle tie rod assembly at no cost to you.
What NHTSA says to do
Dealers will replace the tie rod assembly, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is D24R6.
Questions people ask
Why is this recall happening?
The front axle tie rod ball joint studs may crack and break, causing tie rod separation and sudden loss of steering control, which increases crash risk.
When were owners notified?
Owner notification letters were mailed July 25, 2024.
How can I check if my bus is affected?
Check if your school bus is a 2024-2025 Thomas Built Buses Saf-T-Liner C2 model.
Contact Thomas Built Buses
We’ve drafted a message you can send Thomas Built Buses to request your refund or repair — edit it as you like.
Subject: Recall 24V401000 — Thomas Built Buses Thomas Built Buses Hello, I own a Thomas Built Buses that is covered by recall 24V401000 from Thomas Built Buses. The official recall notice states: Dealers will replace the tie rod assembly, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is D24R6. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #24V401000 (June 4, 2024)
- Plain-language summary written by qwen3:4b on October 8, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.