Use cautionVehicle recall · NHTSA · Published July 24, 2024
Tesla Model Y (2020) recall: Unlatched hood risks crash due to obstructed driver view
Tesla is recalling 2020 Model Y vehicles with potential hood latch failure that could obstruct driver's view and increase crash risk. Owners receive free software update to fix issue.
Tesla is recalling certain 2020 Model Y vehicles because the hood latch may fail to detect when the hood is open, which could obstruct the driver's view and increase crash risk. This recall requires a free software update to fix the issue. Read more at govinfonow.com/recall/80065-tesla-model-y-2020-recall-unlatched-hood-risks-crash-due.
“Tesla Model Y (2020) recall: Unlatched hood risks crash due to obstructed driver view.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80065-tesla-model-y-2020-recall-unlatched-hood-risks-crash-due. Based on NHTSA recall #24V554000 (https://www.nhtsa.gov/recalls?nhtsaId=24V554000).
Tesla, Inc. recalled certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles on July 24, 2024, according to the National Highway Traffic Safety Administration (NHTSA). The hood latch assembly may fail to detect an unlatched condition, increasing crash risk. Tesla offers a free over-the-air software update.
How to tell if you have it
Tesla Model 3, 2021-2024
Tesla Model S, 2021-2024
Tesla Model X, 2021-2024
Tesla Model Y, 2020-2024
What to do
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752.
The hazard
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash. The recall addresses a failure in the hood latch assembly to detect an unlatched condition after the hood has been opened.
Context
GovInfoNow's records show Tesla, Inc. has 71 other recalls on file since March 29, 2018. Recent similar vehicle recalls include a Honda Odyssey rearview camera failure (Jan. 7, 2026), an Audi Q3 sunroof injury risk (April 1, 2026), and a Lamborghini Urus back-over prevention issue (Dec. 21, 2025). NHTSA has received 669 owner complaints for the 2021 Tesla Model 3, with the latest report dated Oct. 12, 2026.
How to tell if you have this one
This recall applies to 2020 Tesla Model Y vehicles. The issue may be present if the hood latch fails to detect an open hood condition.
Brand
Tesla
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Check for Notification
Owners received a notification letter mailed September 24, 2024, or can contact Tesla customer service at 1-877-798-3752.
Install Software Update
Tesla has released a free over-the-air software update to fix the hood latch issue.
Official remedy
What NHTSA says to do
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
How this recall unfolded
Recall timeline
Owners were mailed letters 2 months after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Tesla
We’ve drafted a message you can send Tesla to request your refund or repair — edit it as you like.
Subject: Recall 24V554000 — Tesla Model Y (2020) recall: Unlatched hood risks crash due to obstructed driver view
Hello,
I own a Tesla Model Y (2020) recall: Unlatched hood risks crash due to obstructed driver view that is covered by recall 24V554000 from Tesla.
The official recall notice states: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.