Tesla is recalling 2020 Model Y vehicles with potential hood latch failure that could obstruct driver's view and increase crash risk. Owners receive free software update to fix issue.
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Tesla is recalling certain 2020 Model Y vehicles because the hood latch may fail to detect when the hood is open, which could obstruct the driver's view and increase crash risk. This recall requires a free software update to fix the issue.
The hood latch assembly may fail to detect when the hood is open after being opened. This can obstruct the driver's view, potentially increasing the risk of a crash.
Owners of 2020 Tesla Model Y vehicles are affected. Drivers with the hood latch issue are most at risk of obstructed view during driving.
This recall applies to 2020 Tesla Model Y vehicles. The issue may be present if the hood latch fails to detect an open hood condition.
Owners received a notification letter mailed September 24, 2024, or can contact Tesla customer service at 1-877-798-3752.
Tesla has released a free over-the-air software update to fix the hood latch issue.
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
2020 Tesla Model Y vehicles are affected by this recall.
Tesla has released a free over-the-air software update to fix the hood latch issue.
Owner notification letters were mailed September 24, 2024.
We’ve drafted a message you can send Tesla to request your refund or repair — edit it as you like.
Subject: Recall 24V554000 — Tesla Tesla Hello, I own a Tesla that is covered by recall 24V554000 from Tesla. The official recall notice states: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
