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Use caution Vehicle recall · NHTSA · Published February 2, 2022

Tesla Model Y (2020) Recall: Software Update Needed for Defrosting Issues

Tesla is recalling 2020 Model Y vehicles with a software error that may reduce defrosting performance, risking driver visibility and crashes. Owners will receive a free over-the-air software update.

🇺🇸 NHTSA recall #22V050000VehicleTesla ›
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✎ GovInfoNow plain-language explainer

Tesla is recalling certain 2020 Model Y vehicles due to a software error that can cause reduced defrosting performance, potentially decreasing driver visibility and increasing crash risk. This issue is fixed with a free software update. Read more at govinfonow.com/recall/80063-tesla-model-y-2020-recall-software-update-needed-for-defrosting.

Source Summary by GovInfoNow · govinfonow.com/recall/80063-tesla-model-y-2020-recall-software-update-needed-for-defrosting · Updated August 18, 2026 · Official notice: NHTSA #22V050000

Cite this page

“Tesla Model Y (2020) Recall: Software Update Needed for Defrosting Issues.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80063-tesla-model-y-2020-recall-software-update-needed-for-defrosting. Based on NHTSA recall #22V050000 (https://www.nhtsa.gov/recalls?nhtsaId=22V050000).

NHTSA announced on Feb. 2, 2022, that Tesla is recalling certain Model 3, Model S, Model X, and Model Y vehicles due to decreased defrosting performance. The agency said the defect increases the risk of a crash. Tesla will provide a free over-the-air software update.

How to tell if you have it

  • Tesla Model 3, 2021-2022
  • Tesla Model S, 2021-2022
  • Tesla Model X, 2021-2022
  • Tesla Model Y, 2020-2022

What to do

Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752.

The hazard

A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator. This results in decreased defrosting performance, which may reduce the driver's visibility and increase the risk of a crash.

Context

GovInfoNow's records show Tesla has issued 71 other recalls since March 29, 2018. Recent similar product recalls include a Ford Explorer defrost system failure (March 31, 2026), a Ford Mustang wiper failure (June 30, 2026), and a Kia EV6 battery fire risk (Feb. 7, 2026). NHTSA has received 669 complaints for the 2021 Model 3 and 767 for the 2022 Model 3, with latest reports in October 2026.

How to tell if you have this one

Check if your Tesla Model Y was manufactured between 2020 and 2022. The recall covers vehicles that received a notification letter mailed April 1, 2022.

  • Brand
    Tesla
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Check for Notification Letter

    Tesla mailed notification letters to affected owners on April 1, 2022.

  2. Install Software Update

    Tesla will provide a free over-the-air software update to fix the defrosting issue.

Official remedy

What NHTSA says to do

Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.

How this recall unfolded

Recall timeline

Owners were mailed letters 58 days after NHTSA received the defect report.

1. NHTSA received the defect report: Feb 2, 202212. Owner letters mailed: Apr 1, 202222022
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Tesla

We’ve drafted a message you can send Tesla to request your refund or repair — edit it as you like.

Subject: Recall 22V050000 — Tesla Model Y (2020) Recall: Software Update Needed for Defrosting Issues

Hello,

I own a Tesla Model Y (2020) Recall: Software Update Needed for Defrosting Issues that is covered by recall 22V050000 from Tesla.

The official recall notice states: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #22V050000 (February 2, 2022)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA