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Use caution Vehicle recall · NHTSA · Published February 27, 2024

Tesla Model 3 (2020) Recall: Forward Collision Avoidance Sounds Muted

Tesla is recalling 2020 Model 3 vehicles with muted pedestrian warning sounds that could increase crash risk. Owners must update software to fix the issue.

🇺🇸 NHTSA recall #24V153000VehicleTesla ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Tesla is recalling certain 2020 Model 3 vehicles because the pedestrian warning system sounds can be muted, potentially causing pedestrians to be unaware of an approaching vehicle. This could increase the risk of a crash if the vehicle fails to alert pedestrians. Read more at govinfonow.com/recall/80056-tesla-model-3-2020-recall-forward-collision-avoidance-sounds-muted.

Source Summary by GovInfoNow · govinfonow.com/recall/80056-tesla-model-3-2020-recall-forward-collision-avoidance-sounds-muted · Updated October 4, 2026 · Official notice: NHTSA #24V153000

Cite this page

“Tesla Model 3 (2020) Recall: Forward Collision Avoidance Sounds Muted.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80056-tesla-model-3-2020-recall-forward-collision-avoidance-sounds-muted. Based on NHTSA recall #24V153000 (https://www.nhtsa.gov/recalls?nhtsaId=24V153000).

Why it’s dangerous

The vehicle's pedestrian warning system sounds can be muted during a factory reset, making it harder for pedestrians to hear the vehicle approaching. This could lead to crashes if pedestrians are unaware of the vehicle's presence.

Who’s affected

Owners of 2020 Tesla Model 3 vehicles with the specific software issue are affected. Pedestrians near these vehicles may be at higher risk if the warning sounds are muted.

How to tell if you have this one

Check if your 2020 Tesla Model 3 has the factory reset that muted the pedestrian warning sounds. The recall covers vehicles with specific software versions that were affected by this reset.

  • Brand
    Tesla
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Update Software

    Install the free over-the-air software update release 2023.44.30.14 to fix the muted pedestrian warning sounds.

  2. Contact Tesla

    Reach out to Tesla customer service at 1-877-798-3752 for assistance with the recall.

Official remedy

What NHTSA says to do

Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

How this recall unfolded

Recall timeline

Owners were mailed letters 2 months after NHTSA received the defect report.

1. NHTSA received the defect report: Feb 27, 202412. Owner letters mailed: Apr 27, 202422024
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

✎ GovInfoNow

Questions people ask

Is there a risk of serious injury?

The recall addresses a potential risk of crashes if pedestrians are unaware of an approaching vehicle, but the hazard does not explicitly state a risk of serious injury.

Take action

Contact Tesla

We’ve drafted a message you can send Tesla to request your refund or repair — edit it as you like.

Subject: Recall 24V153000 — Tesla Model 3 (2020) Recall: Forward Collision Avoidance Sounds Muted

Hello,

I own a Tesla Model 3 (2020) Recall: Forward Collision Avoidance Sounds Muted that is covered by recall 24V153000 from Tesla.

The official recall notice states: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V153000 (February 27, 2024)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA