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Vehicle recall · NHTSA · Published December 12, 2023

TESLA MODEL 3 (2020) recall — Electrical System

Tesla recalls 2020 Model 3 vehicles with Autosteer that may not prevent driver misuse, increasing crash risk. Owners must update software to fix issue.

🇺🇸 NHTSA recall #23V838000VehicleTesla ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Tesla is recalling 2020 Model 3 vehicles with Autosteer due to a potential risk of crashes if drivers become unprepared to intervene. This affects vehicles where Autosteer's controls may not be sufficient to prevent driver misuse. Read more at govinfonow.com/recall/80054-tesla-model-3-2020-recall-autosteer-safety-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/80054-tesla-model-3-2020-recall-autosteer-safety-risk · Updated October 4, 2026 · Official notice: NHTSA #23V838000

Cite this page

“Tesla Model 3 (2020) Recall: Autosteer Safety Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80054-tesla-model-3-2020-recall-autosteer-safety-risk. Based on NHTSA recall #23V838000 (https://www.nhtsa.gov/recalls?nhtsaId=23V838000).

Why it’s dangerous

When Autosteer is active, the system may not provide clear enough warnings if the driver becomes distracted or fails to recognize when the feature is canceled. This could lead to crashes if the driver doesn't take control when needed.

Who’s affected

Owners of 2020 Tesla Model 3 vehicles with Autosteer are affected. Drivers who become unprepared to intervene when Autosteer is engaged face the highest risk.

How to tell if you have this one

Check if your 2020 Tesla Model 3 has Autosteer. The recall covers vehicles with Autosteer versions up to the one that received the software update.

  • Brand
    Tesla
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Update Software

    Tesla will send a free over-the-air software update to fix the Autosteer safety issue.

  2. Contact Tesla

    Call Tesla customer service at 1-877-798-3752 to confirm your vehicle is affected and get instructions.

Official remedy

What NHTSA says to do

Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

✎ GovInfoNow

Questions people ask

Do I need to stop using my Tesla Model 3 immediately?

No, the recall does not require stopping use. Tesla will send a software update to fix the issue.

How do I know if my Model 3 is affected?

Your 2020 Tesla Model 3 with Autosteer is affected if it was sold between 2020 and 2023.

Is there a risk of serious injury?

The recall states there may be an increased risk of a crash, but it does not specify serious injury as a direct outcome.

Take action

Contact Tesla

We’ve drafted a message you can send Tesla to request your refund or repair — edit it as you like.

Subject: Recall 23V838000 — Tesla Tesla

Hello,

I own a Tesla that is covered by recall 23V838000 from Tesla.

The official recall notice states: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed February 10, 2024.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-008.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #23V838000 (December 12, 2023)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA