Tesla is recalling certain 2020 Model 3 vehicles with delayed rearview camera images that may increase crash risk. Owners must update software to fix the issue.
A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Tesla is recalling some 2020 Model 3 vehicles because their rearview camera sometimes doesn't show immediately when reversing, which could lead to crashes. This is a software issue that Tesla will fix with a free update.
The rearview camera image can delay showing when the vehicle starts reversing, reducing the driver's ability to see behind them. This could cause a crash if the driver doesn't notice objects or people in the rearview.
Owners of 2020 Tesla Model 3 vehicles with Autopilot Computer 2.5 and specific firmware versions are affected. Drivers who reverse without seeing the rearview camera may be at higher risk.
Check if your 2020 Tesla Model 3 has Autopilot Computer 2.5 and was sold with firmware versions that may have this issue. The recall covers vehicles from 2017-2020 Model 3.
Tesla will send a free over-the-air software update to fix the delayed rearview camera issue.
Call Tesla customer service at 1-877-798-3752 to confirm your vehicle is affected and schedule the update.
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
The rearview camera image may not display immediately when reversing, increasing crash risk. This is a software issue that Tesla will fix with an update.
Tesla will send a free software update to fix the issue. You don't need to take action immediately, but contact them to schedule the update.
Your 2020 Tesla Model 3 with Autopilot Computer 2.5 and specific firmware versions may be affected. Check the recall notice or contact Tesla customer service.
We’ve drafted a message you can send Tesla to request your refund or repair — edit it as you like.
Subject: Recall 22V169000 — Tesla Tesla Hello, I own a Tesla that is covered by recall 22V169000 from Tesla. The official recall notice states: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
