Ford is recalling 2020-2022 Explorer vehicles with a powertrain issue that could cause rolling away if the driveshaft disconnects, increasing crash risk. Owners must update software at dealers.
Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Ford is recalling certain 2020-2022 Explorer vehicles because a software update didn't include the electronic parking brake feature, which could cause the vehicle to roll away if the driveshaft disconnects. This poses a crash risk if the driveshaft breaks.
The vehicle could roll away if the driveshaft disconnects, which might happen due to a fractured rear axle mounting bolt. This loss of drive power and rolling could lead to a crash, especially when the electronic parking brake isn't properly engaged.
Owners of 2020-2022 Ford Explorers with 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrains are affected. Drivers who frequently park on slopes or in areas where rolling away could cause accidents are at higher risk.
Check if your 2020-2022 Ford Explorer has a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The recall was notified to owners via mail on May 31, 2023.
Dealers will update the powertrain control module software for free to fix the electronic parking brake issue.
Call Ford at 1-866-436-7332 to confirm your vehicle is affected and schedule the software update.
Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
The previous powertrain software update didn't include the automatic electronic parking brake feature when shifted to park, which could cause the vehicle to roll away if the driveshaft disconnects.
Yes, but the recall requires a software update to prevent rolling away if the driveshaft disconnects. Do not drive the vehicle until the update is completed.
Check if your 2020-2022 Explorer has a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The recall was notified to owners via mail on May 31, 2023.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 23V199000 — Ford Ford Hello, I own a Ford that is covered by recall 23V199000 from Ford. The official recall notice states: Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
