Ford is recalling certain 2020-2022 Explorer vehicles due to a rear axle bolt that may fracture, causing driveshaft disconnection and potential vehicle rollaway or crash risk.
A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
Ford is recalling 2020-2022 Explorer vehicles because a rear axle bolt could fracture, leading to driveshaft disconnection. This may cause loss of drive power or vehicle rollaway if the parking brake isn't applied, increasing crash risk.
A rear axle horizontal mounting bolt can fracture, causing the driveshaft to disconnect. This may lead to loss of drive power or vehicle rollaway if the parking brake isn't engaged, increasing crash risk.
Owners of 2020-2022 Ford Explorers are affected. Drivers who frequently drive on steep inclines or in areas with limited parking space are at higher risk due to potential rollaway.
This recall applies to 2020-2022 Ford Explorers. The issue involves the rear axle horizontal mounting bolt that may fracture. Owners received notification letters mailed January 19, 2024.
Call 1-866-436-7332 to schedule a repair at a dealer.
Dealers will replace the subframe bushing and rear axle bolt and inspect the rear axle cover for damage.
Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
The rear axle horizontal mounting bolt may fracture, causing the driveshaft to disconnect and potentially leading to loss of drive power or vehicle rollaway.
This recall applies to 2020-2022 Ford Explorers. Owners received notification letters mailed January 19, 2024.
Contact Ford customer service at 1-866-436-7332 to schedule a free repair at a dealer.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 23V675000 — Ford Ford Hello, I own a Ford that is covered by recall 23V675000 from Ford. The official recall notice states: Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.