Ford is recalling certain 2020 Explorer vehicles due to a power train issue that may cause the vehicle to roll away without warning, increasing crash risk. Owners must have the MPR cover installed and ensure the instrument cluster is not in Factory Mode.
Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.
Ford is recalling some 2020 Explorer vehicles because the Manual Park Release cover might not be installed, and the vehicle could be in Factory Mode. This increases the risk of the vehicle rolling away without warning, which could lead to a crash.
Without the MPR cover, the vehicle's Manual Park Release lever can move unintentionally, causing the vehicle to roll away. Being in Factory Mode prevents the instrument cluster from showing warnings or gear selection, increasing the chance of a crash.
Owners of 2020 Ford Explorer vehicles are affected. Drivers who use the vehicle without the MPR cover or in Factory Mode are at higher risk of accidents.
Check if your 2020 Ford Explorer has the MPR cover installed. Also, verify that the instrument cluster is not in Factory Mode, which disables warning alerts and gear display.
Ensure the Manual Park Release cover is properly installed on your vehicle.
Confirm the instrument cluster is not in Factory Mode, which would prevent warning alerts and gear display.
Reach out to Ford at 1-866-436-7332 to schedule a dealer inspection for the recall fix.
Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.
The recall is due to the Manual Park Release cover potentially not being installed and the vehicle being in Factory Mode, which increases the risk of the vehicle rolling away without warning.
Your 2020 Ford Explorer is affected if the Manual Park Release cover is not installed or the instrument cluster is in Factory Mode.
Ford will inspect and install the MPR cover and verify the instrument cluster is not in Factory Mode at no cost. Contact Ford customer service at 1-866-436-7332 to schedule the fix.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 19V575000 — Ford Ford Hello, I own a Ford that is covered by recall 19V575000 from Ford. The official recall notice states: Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
