Philips DuraDiagnost X-ray Systems Recall: Tube Arm Assembly Could Fall Due to Cracked
Philips recalls DuraDiagnost X-ray systems with cracked welding joints that could cause tube arm assembly to fall. Affected models include R1.0 (712210), R2.0 (712211), and R3.0 (712211) with specific serial numbers.
Use caution until it’s fixed
Tube arm assembly could fall down due to cracked welding joints
Contact the company
What happened, in plain English
Philips is recalling DuraDiagnost X-ray systems because the tube arm assembly might fall due to cracked welding joints. This could lead to injury if the X-ray machine is not properly secured. Affected units include specific model versions and serial numbers. Read more at govinfonow.com/recall/73996-philips-duradiagnost-x-ray-systems-recall-tube-arm-assembly-could.
Source Summary by GovInfoNow · govinfonow.com/recall/73996-philips-duradiagnost-x-ray-systems-recall-tube-arm-assembly-could · Updated September 23, 2026 · FDA enforcement record: FDA #Z-2322-2017
Cite this page
“Philips DuraDiagnost X-ray Systems Recall: Tube Arm Assembly Could Fall Due to Cracked.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/73996-philips-duradiagnost-x-ray-systems-recall-tube-arm-assembly-could. Based on FDA recall #Z-2322-2017 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2322-2017%22&limit=1).
Why it’s dangerous
The tube arm assembly in these X-ray systems has welding joints that may crack over time. If the tube arm falls, it could cause injury to people nearby, especially in medical settings where the machine is in use.
Who’s affected
Healthcare facilities using Philips DuraDiagnost X-ray systems with the specified model numbers and serial ranges are most at risk. Patients and staff could be affected if the tube arm falls during use.
How to tell if you have this one
Check if your Philips DuraDiagnost X-ray system has model numbers R1.0 (712210), R2.0 (712211), or R3.0 (712211) with the listed serial numbers. The recall covers specific ranges of serial numbers from SN120001 to SN140068.
- Brand
Philips- Category
Medical device
What to do — step by step
Check for Cracked Welding Joints
Inspect the tube arm assembly for cracks in the welding joints. If you find cracks, stop using the system immediately.
Contact Philips for Repair
Reach out to Philips customer support to arrange a repair or replacement for the affected units.
Where it went and when
Where it was distributed
Distributed in California and Ohio, and outside the U.S.
FDA distribution: “Worldwide Distribution - US Distribution to the states of : Ca and Oh., and to the countries of: Australia, Libya, China, Mayotte, Mexico, France, United Kingdom, Germany, Ecuador, Australia, Spain, Switzerland, Macedonia, Uzbekistan,…” States read from FDA’s own wording; “not listed” means the notice does not name it.
States: California, Ohio.
Recall timeline
FDA terminated this recall 15 months after the firm started it.
- Firm started the recall
- FDA classified it Class II
- Published in FDA’s Enforcement Report
- FDA terminated the recall
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: FDA Recall #Z-2322-2017 (May 31, 2017) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2322-2017 to see it in context.
- Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.