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Lower risk Medical device recall · FDA · Published July 25, 2017

Siemens Syngo Imaging V31 PACS Recall: Potential Data Loss Risk

Siemens recalls Syngo Imaging version V31 (model 10014063) due to potential data loss affecting medical imaging diagnoses. Affected units include specific serial numbers listed in the recall notice.

🇺🇸 FDA recall #Z-0405-2018Medical deviceSiemens ›
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Recalling firmSiemens Medical Solutions USA, Inc.40 Liberty Blvd · Malvern, PA 19355-1418
✎ GovInfoNow plain-language explainer

What happened, in plain English

Siemens is recalling a specific version of its medical imaging software (Syngo Imaging V31) because it may cause data loss that could impact medical diagnoses. This recall affects hospitals and clinics using the listed serial numbers. Read more at govinfonow.com/recall/73357-siemens-syngo-imaging-v31-pacs-recall-potential-data-loss-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/73357-siemens-syngo-imaging-v31-pacs-recall-potential-data-loss-risk · Updated September 20, 2026 · FDA enforcement record: FDA #Z-0405-2018

Cite this page

“Siemens Syngo Imaging V31 PACS Recall: Potential Data Loss Risk.” GovInfoNow, updated September 20, 2026. https://govinfonow.com/recall/73357-siemens-syngo-imaging-v31-pacs-recall-potential-data-loss-risk. Based on FDA recall #Z-0405-2018 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-0405-2018%22&limit=1).

Why it’s dangerous

The software may cause data loss during medical imaging processes, which could lead to incorrect diagnoses if critical patient images are not properly stored or retrieved. This is a potential issue with the system's data management features.

Who’s affected

Hospitals and clinics using the specific Syngo Imaging V31 version (model 10014063) with the listed serial numbers are affected. Medical staff and patients who rely on this system for imaging diagnoses are at risk.

How to tell if you have this one

Check if your system has the model number 10014063 and the listed serial numbers (1334, 1065, 1417, 1043, 1353, 1491, 1496, 1316, 1279, 1116, 1090, 1081, 1310, 1226, 1396, 1107, 1343, 1198, 1432, 1058, 1082, 1055, 1049, 1329, 1490, 1083, 1053, 1079, 1218, 1451, 1386, 1064, 1500, 1005, 1322, 1074).

  • Brand
    Siemens
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. Check Your Serial Number

    Verify if your system has the model number 10014063 and one of the listed serial numbers.

Where it went and when

Where it was distributed

Distributed nationwide; the notice names 21 states.

Alaska: nationwideAKMaine: nationwideMEVermont: nationwideVTNew Hampshire: nationwideNHWashington: nationwideWAIdaho: nationwideIDMontana: nationwideMTNorth Dakota: nationwideNDMinnesota: named in the noticeMNIllinois: nationwideILWisconsin: named in the noticeWIMichigan: named in the noticeMINew York: named in the noticeNYRhode Island: nationwideRIMassachusetts: named in the noticeMAOregon: nationwideORNevada: nationwideNVWyoming: nationwideWYSouth Dakota: nationwideSDIowa: nationwideIAIndiana: nationwideINOhio: nationwideOHPennsylvania: named in the noticePANew Jersey: named in the noticeNJConnecticut: named in the noticeCTCalifornia: named in the noticeCAUtah: nationwideUTColorado: named in the noticeCONebraska: named in the noticeNEMissouri: named in the noticeMOKentucky: nationwideKYWest Virginia: nationwideWVVirginia: nationwideVAMaryland: named in the noticeMDDelaware: nationwideDEArizona: nationwideAZNew Mexico: nationwideNMKansas: named in the noticeKSArkansas: nationwideARTennessee: named in the noticeTNNorth Carolina: named in the noticeNCSouth Carolina: nationwideSCDistrict of Columbia: nationwideDCOklahoma: named in the noticeOKLouisiana: named in the noticeLAMississippi: named in the noticeMSAlabama: named in the noticeALGeorgia: nationwideGAHawaii: nationwideHITexas: named in the noticeTXFlorida: nationwideFL

FDA distribution: “USA (nationwide) Distribution to the states of: MA, CA, NC, WI, NY, NE, PA, AL, NJ, MO, MI, TX, MS, KS, LA, CT, MD, LA, CO, OK, MN and TN.” States read from FDA’s own wording; “not listed” means the notice does not name it.

Named in the notice: Alabama, California, Colorado, Connecticut, Kansas, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, Tennessee, Texas, Wisconsin.

Recall timeline

FDA terminated this recall 12 months after the firm started it.

1. Firm started the recall: Jul 25, 201712. FDA classified it Class II: Jan 23, 201823. Published in FDA’s Enforcement Report: Jan 31, 201834. FDA terminated the recall: Jul 23, 2018420172018
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report
  4. FDA terminated the recall

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-0405-2018 (July 25, 2017) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0405-2018 to see it in context.
  • Plain-language summary written by qwen3:4b on September 20, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA