Siemens Syngo.plaza PACS Systems Recall: Workflow Display Issue
Siemens recalls Syngo.plaza PACS systems with specific model numbers due to workflow display errors when replacing studies. Affected units may show outdated studies in some workflow steps.
Lower-risk recall
When a prior study is being replaced in the workflow step, in certain scenarios (based on the Display Protocol configuration) the prior study will only be replaced in the active Workflow Step and not show in all other workflow steps. The other workflow steps will continue to show the initially loaded study.
Contact the company
What happened, in plain English
Siemens is recalling Syngo.plaza PACS systems with model numbers 10863171, 10863172, and 10863173. These systems may display older studies in some workflow steps when replacing studies, potentially causing confusion in medical imaging workflows. Read more at govinfonow.com/recall/73124-siemens-syngo-plaza-pacs-systems-recall-workflow-display-issue.
Source Summary by GovInfoNow · govinfonow.com/recall/73124-siemens-syngo-plaza-pacs-systems-recall-workflow-display-issue · Updated September 18, 2026 · FDA enforcement record: FDA #Z-0524-2018
Cite this page
“Siemens Syngo.plaza PACS Systems Recall: Workflow Display Issue.” GovInfoNow, updated September 18, 2026. https://govinfonow.com/recall/73124-siemens-syngo-plaza-pacs-systems-recall-workflow-display-issue. Based on FDA recall #Z-0524-2018 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-0524-2018%22&limit=1).
Why it’s dangerous
When replacing a prior study in certain workflow steps, the system may only update the active step and not show the updated study in other steps. This causes outdated studies to persist in some workflow steps, potentially leading to confusion in medical imaging processes.
Who’s affected
Healthcare facilities using Siemens Syngo.plaza PACS systems with the specified model numbers are most at risk. Medical staff and patients using these systems may encounter workflow display issues.
How to tell if you have this one
Check for model numbers 10863171, 10863172, or 10863173 on the Syngo.plaza system. These are specific model numbers for the recalled PACS systems.
- Brand
Siemens- Category
Medical device
What to do — step by step
Check Model Numbers
Identify if your Syngo.plaza system has model numbers 10863171, 10863172, or 10863173.
Where it went and when
Where it was distributed
Distributed nationwide.
FDA distribution: “US Nationwide Distribution” States read from FDA’s own wording; “not listed” means the notice does not name it.
Distributed nationwide.
Recall timeline
FDA terminated this recall 13 months after the firm started it.
- Firm started the recall
- FDA classified it Class II
- Published in FDA’s Enforcement Report
- FDA terminated the recall
Dates from the agency record only; steps without a date are left out.
Questions people ask
Do I need to do anything?
The recall does not require immediate action, but you should check if your system has the affected model numbers.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: FDA Recall #Z-0524-2018 (August 23, 2017) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0524-2018 to see it in context.
- Plain-language summary written by qwen3:4b on September 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.