Siemens Syngo.via Systems Software Update VB20A_HF02 Fix
Siemens recalls Syngo.via systems with SW VB20A software update to fix bugs and inconsistent diagnosis issues. Affected units may require software upgrade to VB20A_HF02.
Lower-risk recall
A software update was released on August 22, 2017. Performing this software installation and upgrading syngo.via system to the software version VB20A_HF02 will resolve various bugs and inconsistent diagnosis with the old system.
Contact the company
What happened, in plain English
Siemens is recalling Syngo.via systems with SW VB20A software to fix bugs and inconsistent diagnosis issues. This update resolves problems that could affect medical imaging accuracy. Read more at govinfonow.com/recall/73098-siemens-syngo-via-systems-software-update-vb20a-hf02-fix.
Source Summary by GovInfoNow · govinfonow.com/recall/73098-siemens-syngo-via-systems-software-update-vb20a-hf02-fix · Updated September 23, 2026 · FDA enforcement record: FDA #Z-0808-2018
Cite this page
“Siemens Syngo.via Systems Software Update VB20A_HF02 Fix.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/73098-siemens-syngo-via-systems-software-update-vb20a-hf02-fix. Based on FDA recall #Z-0808-2018 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-0808-2018%22&limit=1).
Why it’s dangerous
The software update addresses bugs and inconsistent diagnosis issues in the older system. Without this update, medical imaging results could be inaccurate, potentially leading to misdiagnosis.
Who’s affected
Medical facilities using Siemens Syngo.via systems with SW VB20A software are likely affected. Radiologists and imaging staff using these systems may be at risk of inaccurate diagnoses.
How to tell if you have this one
Check if your Siemens Syngo.via system has SW VB20A software. The recall number is 10496180.
- Brand
Siemens- Category
Medical device
What to do — step by step
Update Software
Install the software update VB20A_HF02 to fix bugs and inconsistent diagnosis issues.
Where it went and when
Where it was distributed
Distributed nationwide.
FDA distribution: “Nationwide Distribution.” States read from FDA’s own wording; “not listed” means the notice does not name it.
Distributed nationwide.
Recall timeline
FDA terminated this recall 13 months after the firm started it.
- Firm started the recall
- FDA classified it Class II
- Published in FDA’s Enforcement Report
- FDA terminated the recall
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: FDA Recall #Z-0808-2018 (August 31, 2017) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0808-2018 to see it in context.
- Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.