Philips Network Firewall (Cisco ASA 5506) may lose connection to Information Center after
Philips recalls Network Firewall (Cisco ASA 5506) Model #867098 that may stop working after 18+ months of use, causing Information Center iX to reboot. Affected units have specific serial numbers listed.
Lower-risk recall
Firewall installed with Philips IntelliVue Information Center iX or Information Center Classic may have a defective component, which may result in loss of connection to the Information Center iX. The defect involves the clock signal component within the firewall. This component has a high probability of failing in appliances that have been running for greater than 18 months. If the clock signal component were to fail, the firewall will stop functioning, will not boot, and is not recoverable. This failure will result in loss of communication between devices that are separated by the firewall, which may cause the Information Center to reboot.
Contact the company
What happened, in plain English
Philips is recalling Network Firewalls (Cisco ASA 5506) with model number 867098 that may stop working after more than 18 months of use. This could cause the Information Center iX or Classic to reboot unexpectedly, disrupting medical device connections. Read more at govinfonow.com/recall/72903-philips-network-firewall-cisco-asa-5506-may-lose-connection-to.
Source Summary by GovInfoNow · govinfonow.com/recall/72903-philips-network-firewall-cisco-asa-5506-may-lose-connection-to · Updated September 17, 2026 · FDA enforcement record: FDA #Z-0850-2018
Cite this page
“Philips Network Firewall (Cisco ASA 5506) may lose connection to Information Center after.” GovInfoNow, updated September 17, 2026. https://govinfonow.com/recall/72903-philips-network-firewall-cisco-asa-5506-may-lose-connection-to. Based on FDA recall #Z-0850-2018 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-0850-2018%22&limit=1).
Why it’s dangerous
The firewall contains a clock signal component that has a high probability of failing after 18+ months of use. When this component fails, the firewall stops working and cannot be recovered, causing communication loss between medical devices. This may trigger the Information Center to reboot.
Who’s affected
Healthcare providers using Philips Information Center iX or Classic medical monitoring systems with the recalled Network Firewall. Patients using these systems may experience temporary disruption in monitoring.
How to tell if you have this one
Check if your Network Firewall has model number 867098 and serial numbers starting with JMX2030Y2 or JMX2035Y0. These units were sold with Philips IntelliVue Information Center iX or Classic.
- Brand
Philips- Category
Medical device
What to do — step by step
Check Model Number
Look for model number 867098 on the firewall's label.
Verify Serial Number
Check if your serial number starts with JMX2030Y2 or JMX2035Y0.
Where it went and when
Where it was distributed
Distributed nationwide.
FDA distribution: “US Nationwide” States read from FDA’s own wording; “not listed” means the notice does not name it.
Distributed nationwide.
Recall timeline
FDA terminated this recall 21 months after the firm started it.
- Firm started the recall
- FDA classified it Class II
- Published in FDA’s Enforcement Report
- FDA terminated the recall
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: FDA Recall #Z-0850-2018 (October 5, 2017) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0850-2018 to see it in context.
- Plain-language summary written by qwen3:4b on September 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.