Medtronic recalls CareLink iPro Therapy Management Software (MMT-7340) due to incorrect glucose reports generated between Sept 23-27, 2017 using the new Uploader feature. Affected healthcare professionals should verify reports from that period.
Due to a time conversion error, data uploaded from the iPro(TM)2 recorder to the CareLink iPro software using the new CareLink iPro Uploader feature may result in incorrect reports. This pertains only to reports generated between September 23, 2017 and September 27, 2017 that used the new CareLink iPro Uploader feature.
Medtronic is recalling its CareLink iPro Therapy Management Software (MMT-7340) because reports generated between September 23 and 27, 2017, using the new Uploader feature may be incorrect. This could affect healthcare professionals who rely on these reports for diabetes management.
The software has a time conversion error that causes incorrect glucose reports when using the new CareLink iPro Uploader feature. This error only affects reports created between September 23 and 27, 2017. The reports are intended for healthcare professionals to assist with diabetes management.
Healthcare professionals using the CareLink iPro Therapy Management Software (MMT-7340) with the iPro2 CGM System. Those who generated reports between September 23 and 27, 2017, using the new Uploader feature are most at risk.
Check if you have the CareLink iPro Therapy Management Software (model MMT-7340) used with the iPro2 CGM System. Reports generated between September 23 and 27, 2017, using the new Uploader feature are affected.
Check if you generated reports between September 23 and 27, 2017, using the new CareLink iPro Uploader feature.
Due to a time conversion error that may cause incorrect glucose reports generated between September 23 and 27, 2017, when using the new CareLink iPro Uploader feature.
No, the recall only affects reports generated between September 23 and 27, 2017, using the new Uploader feature. You can continue using the software normally.
The affected software is CareLink iPro Therapy Management Software (model MMT-7340) used with the iPro2 CGM System. Check if you generated reports between September 23 and 27, 2017, using the new Uploader feature.
We’ve drafted a message you can send Medtronic to request your refund or repair — edit it as you like.
Subject: Recall Z-0670-2018 — Medtronic Medtronic Hello, I own a Medtronic that is covered by recall Z-0670-2018 from Medtronic. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
