Medtronic recalls MiniMed 780G insulin pumps with specific software versions due to a software anomaly that can cause insulin delivery to stop when paired with Instinct sensors, risking hyperglycemia or diabetic ketoacidosis.
A software anomaly can occur when the pump is paired with the Instinct sensor. Under certain circumstances, the pump unexpectedly stops delivering insulin and displays two error messages back-to-back: Pump Error 53 followed immediately by Pump Error 23. Insulin delivery will stop which may lead to delayed therapy and an increased risk of hyperglycemia or diabetic ketoacidosis (DKA).
Medtronic is recalling certain MiniMed 780G insulin pumps with software version 6.62. These pumps can stop delivering insulin when paired with Instinct sensors, potentially leading to high blood sugar levels or diabetic ketoacidosis if not addressed.
The pump can unexpectedly stop insulin delivery when paired with Instinct sensors, showing two error messages (Pump Error 53 followed by Pump Error 23). This interruption may cause delayed therapy and increase the risk of hyperglycemia or diabetic ketoacidosis.
People with diabetes who use the recalled MiniMed 780G insulin pumps with software version 6.62 are affected. Those who pair these pumps with Instinct sensors are at higher risk of insulin delivery stopping.
Check for the product reference numbers MMT-1885, MMT-1886, MMT-1895, or MMT-1896 on the pump. The software version should be 6.62 if it's affected.
Look for the software version on the pump's display; if it shows 6.62, it may be affected.
Reach out to Medtronic for guidance on whether your pump needs a software update or replacement.
The pump can stop delivering insulin when paired with Instinct sensors, showing two error messages (Pump Error 53 followed by Pump Error 23), which may lead to high blood sugar levels or diabetic ketoacidosis.
Check for the product reference numbers MMT-1885, MMT-1886, MMT-1895, or MMT-1896 and software version 6.62 on the pump.
No, but you should check the software version and contact Medtronic for guidance on whether an update or replacement is needed.
We’ve drafted a message you can send Medtronic to request your refund or repair — edit it as you like.
Subject: Recall Z-2698-2026 — Medtronic Medtronic Hello, I own a Medtronic that is covered by recall Z-2698-2026 from Medtronic. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
