Medtronic MiniMed recalls specific 780G insulin pump models due to a software issue that may cause insulin over-delivery if a user delivers an additional bolus after a large insulin delivery. Affected units include models with serial numbers starting with NG2357677H and others listed in the recall.
Due to a software design issue, under certain conditions, a software fault is detected when a large bolus delivery at quick bolus speed completes. if the user is not aware of the amount of active insulin and delivers an additional bolus, there is a risk of insulin over delivery.
Medtronic is recalling certain MiniMed 780G insulin pumps because a software issue can cause insulin over-delivery if a user delivers an additional bolus after a large insulin delivery. This could lead to dangerously high blood sugar levels. Affected pumps have specific model numbers and serial numbers listed in the recall.
The software issue can cause the pump to detect a fault when a large insulin dose is delivered quickly. If the user then delivers an additional insulin dose without realizing the active insulin level, the pump may deliver too much insulin, leading to dangerously low blood sugar levels.
People using the recalled MiniMed 780G insulin pumps with the listed model numbers and serial numbers are at risk. This includes individuals with diabetes who rely on these pumps for insulin delivery.
Check if your pump model starts with PUMP MMT-1885, MMT-1886, or MMT-1895/1896 series and has a serial number starting with NG2357677H or other numbers listed in the recall. The recall includes specific model numbers and serial numbers.
Identify your pump model by checking the label on the pump itself for model numbers like MMT-1885, MMT-1886, or MMT-1895/1896.
Look for the serial number on the pump, which starts with NG2357677H or other numbers listed in the recall.
If your pump is affected, contact Medtronic directly for instructions on how to proceed with the recall.
The software issue can cause insulin over-delivery if a user delivers an additional bolus after a large insulin delivery, potentially leading to dangerously low blood sugar levels.
Check the pump model number on the device and the serial number, which should start with NG2357677H or other numbers listed in the recall.
No, but you should check if your pump is affected and contact Medtronic for instructions. The recall does not require immediate discontinuation but requires verification.
We’ve drafted a message you can send Medtronic MiniMed to request your refund or repair — edit it as you like.
Subject: Recall Z-1771-2021 — Medtronic MiniMed Medtronic MiniMed Hello, I own a Medtronic MiniMed that is covered by recall Z-1771-2021 from Medtronic MiniMed. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
