Medtronic recalls MiniMed 780G insulin pumps with software version 6.60 (catalog numbers MMT-1884 and MMT-1886) due to potential suspension of insulin delivery. Affected users should check their pump model and software version.
A software timing and processor communication issue in MiniMed" 780G software version 6.60 may trigger Pump Error 43 and/or Pump Error 41, resulting in suspension of insulin delivery.
Medtronic is recalling MiniMed 780G insulin pumps with specific catalog numbers and software version 6.60. This software version may cause the pump to suspend insulin delivery, which could lead to unsafe blood sugar levels for people with type 1 diabetes.
The software version 6.60 has a timing and processor communication issue that may trigger Pump Error 43 or 41, causing the pump to stop delivering insulin. This could lead to high blood sugar levels if the pump stops working unexpectedly.
People with type 1 diabetes who use the MiniMed 780G insulin pump with catalog numbers MMT-1884 or MMT-1886 and software version 6.60 are most at risk. This includes individuals who have the pump set up for continuous glucose monitoring.
Check your MiniMed 780G pump's catalog number (MMT-1884 or MMT-1886) and software version. The pump may have a serial number or UDI-DI code listed on the device or packaging.
Look for the software version on your pump's display or in the pump's settings menu. If it shows version 6.60, it is affected.
Reach out to Medtronic customer support to confirm your pump's model and software version and get instructions for updates or replacements.
No, but you should check your pump's software version. If it's 6.60, contact Medtronic for guidance on next steps.
The pump may suspend insulin delivery, which could lead to high blood sugar levels. This is a risk for people with type 1 diabetes.
Medtronic will provide instructions for updating the software. You may need to contact them directly for specific steps.
We’ve drafted a message you can send Medtronic to request your refund or repair — edit it as you like.
Subject: Recall Z-1238-2026 — Medtronic Medtronic Hello, I own a Medtronic that is covered by recall Z-1238-2026 from Medtronic. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.