Medtronic recalls CareLink Personal Software versions 3.1.5.000 and 3.1.2.000 for diabetes management due to potential incomplete insulin rate data transmission and RF interference during data uploads.
Incomplete basal rate information may be transmitted leading to a potential for inappropriate change in therapy. During data upload, radio frequency (RF) interference can occur at any point from surrounding devices or equipment that may affect the data transfer between the insulin pump and the CareLink Personal or CareLink System Software.
Medtronic is recalling specific versions of its CareLink Personal Software for diabetes management. Incomplete insulin rate data may be transmitted, risking inappropriate therapy changes. This could lead to unsafe insulin dosing if data transfers are interrupted by radio interference.
The software may transmit incomplete insulin rate information during data uploads, potentially causing unsafe therapy adjustments. Radio frequency interference from other devices can disrupt data transfers between the insulin pump and software, increasing the risk of incorrect dosing.
Diabetes patients using CareLink Personal Software versions 3.1.5.000 or 3.1.2.000 with their insulin pumps. Those with newer software versions or different devices are not affected.
Check your CareLink Personal Software version number. Versions 3.1.5.000 and 3.1.2.000 are affected. The software is used with Medtronic insulin pumps and CareLink Uploader devices.
Verify your CareLink Personal Software version is 3.1.5.000 or 3.1.2.000.
Update to a newer software version if available through Medtronic.
The recall indicates a potential risk of incomplete insulin rate data transmission, which could lead to unsafe therapy changes. However, the software is not actively dangerous unless data transfers are interrupted by interference.
Check your CareLink Personal Software version number. Versions 3.1.5.000 and 3.1.2.000 are affected.
No, but you should update to a newer version if available to avoid potential data transmission issues.
We’ve drafted a message you can send Medtronic to request your refund or repair — edit it as you like.
Subject: Recall Z-0843-2021 — Medtronic Medtronic Hello, I own a Medtronic that is covered by recall Z-0843-2021 from Medtronic. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
