Philips Healthcare recalls Brilliance iCT SP CT scanners made from March 2009 onward due to possible loose screws causing noise but no immediate danger. Affected units may need inspection.
There is a possibility that screws holding an internal portion of the gantry (Reaction Ring) to the scanner s main bearing may come loose. If this occurs, the part(s) will not be expelled, however, a noise may be heard coming from the gantry.
Philips Healthcare is recalling its Brilliance iCT SP computed tomography scanners made from March 2009 onward. The recall is due to a potential issue where screws holding the gantry could become loose, which might cause a noise but not immediate harm.
Screws holding the gantry to the scanner's main bearing could become loose over time. If this happens, the part won't move out of place but may produce a noise. This does not cause injury or damage during normal use.
Healthcare facilities using Philips Healthcare Brilliance iCT SP CT scanners made between March 2009 and present are likely affected. Medical staff and patients using these scanners are at risk if the issue occurs.
Check if your Philips Healthcare Brilliance iCT SP CT scanner was manufactured from March 5, 2009, to present. The model number is 728311.
Identify if your scanner has the model number 728311 and was manufactured from March 5, 2009, onward.
The recall states that loose screws may cause noise but does not indicate any risk of injury or damage during normal use.
The recall does not specify a remedy, so no action is required beyond checking if your scanner matches the model and production date.
The recall was issued for scanners manufactured from March 5, 2009, to present.
We’ve drafted a message you can send Philips Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0332-2018 — Philips Healthcare Philips Healthcare Hello, I own a Philips Healthcare that is covered by recall Z-0332-2018 from Philips Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
