Philips recalls specific model of CT scanners due to potential cooling unit detachment risk. Affected units may require repair to prevent safety hazards.
The bolt affixing the cooling unit to the rotor was not tightened to specification on the Philips Brilliance iCT systems.
Philips is recalling certain Brilliance iCT SP CT scanners because a bolt securing the cooling unit wasn't tightened properly. This could lead to the cooling unit detaching during operation, potentially causing equipment failure or injury.
The bolt that holds the cooling unit to the rotor wasn't tightened to the correct specification. If the bolt becomes loose, the cooling unit could detach during operation, potentially causing equipment malfunction or injury.
Healthcare facilities using the Philips Brilliance iCT SP CT scanners with model number 728311 are affected. Medical staff and patients using these scanners are at risk if the cooling unit detaches.
Check for model number 728311 on the scanner. Units were sold starting from May 2022 with serial numbers 200026 and 200044.
Identify the model number on your Philips Brilliance iCT SP CT scanner to confirm if it's affected.
Reach out to Philips customer support for guidance on next steps if your scanner is affected.
Check if your scanner has model number 728311 and was sold starting May 2022 with serial numbers 200026 or 200044.
Contact Philips customer support to determine if your scanner is affected and what steps to take.
The recall indicates a potential risk of equipment malfunction, but specific injury details were not provided in the notice.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1922-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-1922-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
