Philips recalls IQon Spectral CT scanners made from March 2009 onward due to possible loose screws in the gantry that could cause noise but not immediate danger.
There is a possibility that screws holding an internal portion of the gantry (Reaction Ring) to the scanner s main bearing may come loose. If this occurs, the part(s) will not be expelled, however, a noise may be heard coming from the gantry.
Philips is recalling IQon Spectral CT scanners made from March 2009 onward because screws holding the gantry to the scanner's main bearing might loosen, causing noise but not immediate harm. This could lead to potential issues if the scanner malfunctions during use.
Screws holding the gantry to the scanner's main bearing might loosen over time, causing a noise but not expelling the part. This could potentially lead to scanner malfunction during imaging procedures.
Healthcare facilities using Philips IQon Spectral CT scanners made from March 2009 onward are likely affected. Medical staff and patients using these scanners are at the lowest risk since the hazard involves noise rather than immediate injury.
Check for Philips IQon Spectral CT scanners with model number 728332 manufactured from March 5, 2009, to present. The product was sold by Philips Medical Systems (Cleveland) Inc.
Identify the model number on your Philips IQon Spectral CT scanner to confirm if it matches the recalled model 728332.
The recall states there is a possibility of loose screws causing noise but not immediate harm. The hazard does not involve serious injury or death.
The recall does not specify a remedy, so no action is required unless you have the specific model and date range.
The recall covers scanners manufactured from March 5, 2009, to present.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0333-2018 — Philips Philips Hello, I own a Philips that is covered by recall Z-0333-2018 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
