Elekta Synergy Digital Accelerator Recall: Risk of Uncontrolled Detector Arms
Elekta recalls Synergy, Synergy S, Synergy Platform, Precise, Infinity, Axesse, and Versa HD digital accelerators due to potential uncontrolled extension of iViewGT/XVI detector arms. Affected units may require repair or replacement.
Use caution until it’s fixed
There is a potential for an uncontrolled extension of iViewGT / XVI detector arms.
Contact the company
What happened, in plain English
Elekta is recalling several digital accelerator models including Synergy and Precise series because their detector arms could extend uncontrollably. This could cause injury if the arms move unexpectedly during use. Read more at govinfonow.com/recall/72410-elekta-synergy-digital-accelerator-recall-risk-of-uncontrolled-detector-arms.
Source Summary by GovInfoNow · govinfonow.com/recall/72410-elekta-synergy-digital-accelerator-recall-risk-of-uncontrolled-detector-arms · Updated October 7, 2026 · FDA enforcement record: FDA #Z-2840-2018
Cite this page
“Elekta Synergy Digital Accelerator Recall: Risk of Uncontrolled Detector Arms.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/72410-elekta-synergy-digital-accelerator-recall-risk-of-uncontrolled-detector-arms. Based on FDA recall #Z-2840-2018 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2840-2018%22&limit=1).
Why it’s dangerous
The iViewGT and XVI detector arms in these devices might extend without warning during treatment. This could cause the device to move unexpectedly, potentially injuring the patient or staff.
Who’s affected
Users of Elekta's digital accelerators for radiation therapy are affected. Patients and medical staff using these devices during treatment are at risk if the detector arms extend unexpectedly.
How to tell if you have this one
Check for the brand names Elekta Synergy, Synergy S, Synergy Platform, Precise, Infinity, Axesse, or Versa HD. The recall applies to all digital accelerators with XVI or iViewGT detector systems.
- Brand
Elek:ta- Category
Medical device
What to do — step by step
Check Device Model
Identify your device model by checking the label on the machine or its documentation.
Contact Elekta
Reach out to Elekta directly to confirm if your device is affected and get instructions for next steps.
Where it went and when
Where it was distributed
Distributed nationwide and abroad; the notice names 49 states.
FDA distribution: “Worldwide Distribution - US Nationwide in the states of AL, AR, AZ, CA, CO, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV,…” States read from FDA’s own wording; “not listed” means the notice does not name it.
Named in the notice: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Recall timeline
FDA terminated this recall 23 months after the firm started it.
- Firm started the recall
- FDA classified it Class II
- Published in FDA’s Enforcement Report
- FDA terminated the recall
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: FDA Recall #Z-2840-2018 (December 1, 2017) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2840-2018 to see it in context.
- Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.