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Lower risk Medical device recall · FDA · Published February 6, 2019

Advanced Bionics Q70 Sound Processors Recall: Incorrect Firmware Loading

Advanced Bionics recalls Q70 Sound Processors with Sand Beige, Silver Gray, and Velvet Black models due to incorrect firmware loading. Affected units may not function properly.

Plain-English summary generated from official FDA data by GovInfoNow · Published by Carlos Caban · How we make summaries

🇺🇸 FDA recall #Z-1084-2019Medical deviceAdvanced Bionics ›
Take action

Contact the company

Recalling firmAdvanced Bionics, LLC28515 Westinghouse Pl · Valencia, CA 91355-1398
✎ GovInfoNow plain-language explainer

Advanced Bionics is recalling Q70 Sound Processors in Sand Beige, Silver Gray, and Velvet Black colors because they were loaded with the wrong firmware. This could cause the devices to not work correctly. Read more at govinfonow.com/recall/69043-advanced-bionics-q70-sound-processors-recall-incorrect-firmware-loading.

Source Summary by GovInfoNow · govinfonow.com/recall/69043-advanced-bionics-q70-sound-processors-recall-incorrect-firmware-loading · Updated August 20, 2026 · FDA enforcement record: FDA #Z-1084-2019

Cite this page

“Advanced Bionics Q70 Sound Processors Recall: Incorrect Firmware Loading.” GovInfoNow, updated August 20, 2026. https://govinfonow.com/recall/69043-advanced-bionics-q70-sound-processors-recall-incorrect-firmware-loading. Based on FDA recall #Z-1084-2019 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-1084-2019%22&limit=1).

Advanced Bionics, LLC voluntarily recalled three Na¿da CI Q70 Sound Processors for having incorrect firmware, according to the FDA on Feb. 6, 2019.

How to tell if you have it

  • Na¿da CI Q70 Sound Processor, Sand Beige, Model Cl-5245-120
  • Na¿da CI Q70 Sound Processor, Silver Gray, Model Cl-5245-140
  • Na¿da CI Q70 Sound Processor, Velvet Black, Model Cl-5245-150

The hazard

The sound processors were loaded with the incorrect firmware.

Context

GovInfoNow's records show Advanced Bionics, LLC has 8 other recalls on record since 2019-03-18. Other recent recalls of similar products include HiResolution Bionic Ear System Recall (2026-04-30), HiResolution Bionic Ear System Battery Pak (2026-03-23), and HiResolution Sky CI M90 Sound Processor Recall (2025-11-27).

How to tell if you have this one

Check for the Sand Beige, Silver Gray, or Velvet Black color options with model numbers Cl-5245-120, Cl-5245-140, or Cl-5245-150. The serial numbers and UDI codes are listed in the recall notice.

  • Brand
    Advanced Bionics
  • Product
    Na¿da CI Q70 Sound Processor, Sand Beige, Model Cl-5245-120; Silver Gray, Model Cl-5245-140; and Velvet Black, Model
  • Category
    Medical device
FDA recall event · 3 products

All 3 products in this recall

FDA lists each product line separately under one recall event. Check your product description, lot or code numbers against each row. Every row shares the hazard and remedy on this page.

  • Classification
    Class II
  • Status
    Terminated
  • Distribution
    Distribution was made to NC. Foreign distribution was made to Canada, Argentina, Germany, South Africa, Egypt, Kuwait, and Iran. There was no government/military distribution.
Recall numberProduct, codes & lotsQuantity
Z-1083-2019Na¿da CL Q30 Sound Processor, Sand Beige, Model Cl-5260-120; Silver Gray, Model Cl-5260-140; and Velvet Black, Model Cl-5260-150.; Model Cl-5260-120 - Serial number 1047584, UDI (01)07630016838057(11)180309(21)1045784; Model Cl-5260-140 - Serial number 1047481, UDI (01)07630016829710(11)151208(21)1047481; and Serial number 1047482, UDI (01)07630016829710(11)151208(21)1047482; and Model Cl-5260-150 - Serial number 1082276, UDI (01)07630016838071(11)180925(21)1082276.4 sound processors
Z-1084-2019Na¿da CI Q70 Sound Processor, Sand Beige, Model Cl-5245-120; Silver Gray, Model Cl-5245-140; and Velvet Black, Model Cl-5245-150.; Model Cl-5245-120 - Serial number 1042838, UDI (01)07630016837814(11)150729(21)1042838; Model Cl-5245-140 - Serial number 1013129, UDI (01)07630016838262(11)181030(21)1013129; and Model Cl-5245-150 - Serial number 1033132, UDI (01)07630016838279(11)170525(21)1033132.3 sound processors
Z-1085-2019Na¿da CI Q90 Sound Processor, Silver Gray, Model Cl-5280-140.; Serial number 1066444, UDI (01)07630016838118(11)180725(21)1066444.1 sound processor
Based on the official FDA remedy

What to do — step by step

  1. Check Device Model

    Identify your Q70 Sound Processor model number from the device label.

  2. Contact Manufacturer

    Reach out to Advanced Bionics for firmware updates or replacement options.

Where it went and when

Where it was distributed

Distributed in North Carolina, and outside the U.S.

Alaska: not listedAKMaine: not listedMEVermont: not listedVTNew Hampshire: not listedNHWashington: not listedWAIdaho: not listedIDMontana: not listedMTNorth Dakota: not listedNDMinnesota: not listedMNIllinois: not listedILWisconsin: not listedWIMichigan: not listedMINew York: not listedNYRhode Island: not listedRIMassachusetts: not listedMAOregon: not listedORNevada: not listedNVWyoming: not listedWYSouth Dakota: not listedSDIowa: not listedIAIndiana: not listedINOhio: not listedOHPennsylvania: not listedPANew Jersey: not listedNJConnecticut: not listedCTCalifornia: not listedCAUtah: not listedUTColorado: not listedCONebraska: not listedNEMissouri: not listedMOKentucky: not listedKYWest Virginia: not listedWVVirginia: not listedVAMaryland: not listedMDDelaware: not listedDEArizona: not listedAZNew Mexico: not listedNMKansas: not listedKSArkansas: not listedARTennessee: not listedTNNorth Carolina: yesNCSouth Carolina: not listedSCDistrict of Columbia: not listedDCOklahoma: not listedOKLouisiana: not listedLAMississippi: not listedMSAlabama: not listedALGeorgia: not listedGAHawaii: not listedHITexas: not listedTXFlorida: not listedFL

FDA distribution: “Distribution was made to NC. Foreign distribution was made to Canada, Argentina, Germany, South Africa, Egypt, Kuwait, and Iran. There was no government/military distribution.” States read from FDA’s own wording; “not listed” means the notice does not name it.

States: North Carolina.

Recall timeline

FDA terminated this recall 5 years after the firm started it.

1. Firm started the recall: Feb 6, 201912. FDA classified it Class II: Apr 3, 201923. Published in FDA’s Enforcement Report: Apr 10, 201934. FDA terminated the recall: Feb 1, 2024420192024
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report
  4. FDA terminated the recall

Dates from the agency record only; steps without a date are left out.

✎ GovInfoNow

Questions people ask

From the GovInfoNow team · based on the FDA notice · How we make summaries

Do I need to stop using my device immediately?

No, the recall does not require immediate stop use. The devices may still function but could have issues.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-1084-2019 (February 6, 2019) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1084-2019 to see it in context.
  • Plain-language summary written by qwen3:4b on August 20, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA