Advanced Bionics recalls Q70 Sound Processors with Sand Beige, Silver Gray, and Velvet Black models due to incorrect firmware loading. Affected units may not function properly.
The sound processors were loaded with the incorrect firmware.
Advanced Bionics is recalling Q70 Sound Processors in Sand Beige, Silver Gray, and Velvet Black colors because they were loaded with the wrong firmware. This could cause the devices to not work correctly.
The sound processors were loaded with incorrect firmware during manufacturing. This could cause the devices to malfunction or not function properly, but it does not pose a risk of injury.
Users of the Q70 Sound Processors with the specified colors and model numbers are affected. People who rely on these devices for hearing assistance are most at risk.
Check for the Sand Beige, Silver Gray, or Velvet Black color options with model numbers Cl-5245-120, Cl-5245-140, or Cl-5245-150. The serial numbers and UDI codes are listed in the recall notice.
Identify your Q70 Sound Processor model number from the device label.
Reach out to Advanced Bionics for firmware updates or replacement options.
The sound processors were loaded with the incorrect firmware during manufacturing, which could cause them to malfunction.
No, the recall does not require immediate stop use. The devices may still function but could have issues.
Check for the Sand Beige, Silver Gray, or Velvet Black color options with model numbers Cl-5245-120, Cl-5245-140, or Cl-5245-150.
We’ve drafted a message you can send Advanced Bionics to request your refund or repair — edit it as you like.
Subject: Recall Z-1084-2019 — Advanced Bionics Advanced Bionics Hello, I own a Advanced Bionics that is covered by recall Z-1084-2019 from Advanced Bionics. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
