Canon recalls its Aquilion One Vision TSX-301C CT scanner due to scanning interruptions and potential data loss if the system cannot shut down normally. Affected units have specific serial numbers.
Scanning may be interrupted due to an error during execution of the eXam Plan and the system is unable to be shut down normally, resulting in the need to forcibly turn the system power off and reboot. Loss of the acquired raw data would occur.
Canon is recalling its Aquilion One Vision TSX- 301C CT scanner because errors during scans can cause the system to shut down improperly, leading to lost data. This affects specific units with the serial number 3DC18Y2118.
The scanner may interrupt scans due to an error in the eXam Plan execution, preventing normal shutdown. This forces users to manually turn off the system, which can result in lost raw scan data.
Healthcare facilities using the Canon Aquilion One Vision TSX-301C CT scanner with serial number 3DC18Y2118 are affected. Medical staff and patients using this scanner are at risk of data loss during scans.
Check for the model number TSX-301C on the scanner. Affected units have the specific serial number 3DC18Y2118.
Look for the serial number 3DC18Y2118 on the scanner to confirm if it is affected.
The recalled model is Canon Aquilion One Vision TSX-301C with serial number 3DC18Y2118.
The scanner may interrupt scans due to an error during the eXam Plan execution, causing the system to shut down improperly and potentially losing scan data.
The recall record does not mention a remedy or fix for this issue.
We’ve drafted a message you can send Canon Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-1722-2020 — Canon Medical Canon Medical Hello, I own a Canon Medical that is covered by recall Z-1722-2020 from Canon Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
