Canon recalls Aquilion Prime TSX-303A MRI systems where scanning errors may cause data loss. Affected units have specific serial numbers listed in the recall notice.
Scanning may be interrupted due to an error during execution of the eXam Plan and the system is unable to be shut down normally, resulting in the need to forcibly turn the system power off and reboot. Loss of the acquired raw data would occur.
Canon is recalling certain Aquilion Prime MRI systems (TSX-303A model) because scanning errors can cause the system to shut down unexpectedly, leading to loss of medical data. This affects healthcare providers using these machines for patient imaging.
The system may interrupt scanning due to an error in the exam plan execution, causing it to shut down unexpectedly. This can result in lost medical data that might be critical for patient care.
Healthcare facilities using Canon Aquilion Prime TSX-303A MRI systems with the listed serial numbers are most affected. Patients using these systems for imaging are not directly at risk from the recall.
Check if your Canon Aquilion Prime MRI system has the specific serial numbers listed: 1CB1892050, FLC1882279, FLC1892282, FLC1882278, FLC18Y2301, FLC1892288, FOC1892284, FOC1872277, FOC18X2289, and FOC18Y2296.
Verify your system's serial number against the list provided in the recall notice.
The system may interrupt scanning due to an error in the exam plan execution, causing it to shut down unexpectedly and potentially lose medical data.
Check your serial number against the list provided in the recall notice to see if your unit is affected.
The recall notice does not specify a remedy or fix for this issue.
We’ve drafted a message you can send Canon Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-1723-2020 — Canon Medical Canon Medical Hello, I own a Canon Medical that is covered by recall Z-1723-2020 from Canon Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
