Siemens recalls AXIOM Artis dBC model 5917054 due to power supply issues that can prevent X-ray function during procedures. Affected units have serial numbers starting with 49008.
A tolerance issue in the power supply of the generator control above a specific value may cause generator A100 failure. As a result, the X-ray tube will not be supplied with the required voltage and X-ray will not be possible. The issue occurs sporadically; however, it may occur during an on-going procedure.
Siemens is recalling certain AXIOM Artis dBC X-ray machines because a power supply problem may cause the X-ray tube to stop working during procedures. This could lead to incomplete imaging and potential delays in medical care.
The power supply in the generator control can fail sporadically above a certain voltage threshold, preventing the X-ray tube from receiving required voltage. This may happen during an ongoing medical procedure, causing the X-ray to stop working unexpectedly.
Medical facilities using the specific model with serial numbers starting with 49008 are most at risk. Patients undergoing X-ray procedures with these machines may experience interrupted imaging.
Check if your AXIOM Artis dBC machine has model number 5917054 and serial numbers starting with 49008. This model was sold with specific serial numbers in the recall.
Verify your AXIOM Artis dBC machine's model number and serial number to confirm if it's affected.
The power supply in the generator control may fail sporadically above a specific voltage threshold, causing the X-ray tube to stop working during procedures.
The recall does not specify a remedy, so affected users should check with Siemens for guidance.
The recall states the issue may occur during procedures but does not mention injury risks. The hazard is limited to X-ray functionality.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2017-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2017-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
