Siemens recalls AXIOM Artis TC X-ray machines with model 7728350 and serial numbers starting with 30006 due to power supply issues that can prevent X-ray imaging during procedures.
A tolerance issue in the power supply of the generator control above a specific value may cause generator A100 failure. As a result, the X-ray tube will not be supplied with the required voltage and X-ray will not be possible. The issue occurs sporadically; however, it may occur during an on-going procedure.
Siemens is recalling certain AXIOM Artis TC X-ray machines because a power supply problem may cause the X-ray tube to stop working during procedures. This could lead to incomplete imaging and potential delays in medical care.
The power supply in the generator control may fail sporadically above a specific voltage threshold, causing the X-ray tube to stop receiving required voltage. This can happen during an ongoing medical procedure, preventing X-ray imaging.
Medical facilities using the recalled model number 7728350 with serial numbers starting with 30006 are most at risk. Patients undergoing X-ray procedures with these machines could experience imaging delays.
Check for the model number 7728350 on the machine and serial numbers starting with 30006. The recall applies to machines sold with these identifiers.
Identify the model number (7728350) and serial number (starting with 30006) to confirm if your machine is affected.
The power supply in the generator control may fail sporadically above a specific voltage threshold, causing the X-ray tube to stop working during procedures.
Check the model number and serial number to confirm if your machine is affected. The recall does not specify a remedy or action for affected machines.
The recall states the issue may cause the X-ray tube to stop working during procedures, but does not mention injury risks.
We’ve drafted a message you can send Siemens Medical Solutions to request your refund or repair — edit it as you like.
Subject: Recall Z-2026-2019 — Siemens Medical Solutions Siemens Medical Solutions Hello, I own a Siemens Medical Solutions that is covered by recall Z-2026-2019 from Siemens Medical Solutions. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
