Siemens recalls AXIOM Artis TA X-ray machines with model 7007755 due to power supply issues that can cause X-ray tube failure during procedures. Affected units have specific serial numbers.
A tolerance issue in the power supply of the generator control above a specific value may cause generator A100 failure. As a result, the X-ray tube will not be supplied with the required voltage and X-ray will not be possible. The issue occurs sporadically; however, it may occur during an on-going procedure.
Siemens is recalling certain AXIOM Artis TA X-ray machines because a power supply issue may cause the X-ray tube to stop working during procedures. This could lead to incomplete imaging and potential safety risks for patients and staff.
The power supply in the generator control may fail sporadically above a specific voltage threshold, causing the X-ray tube to not receive required voltage. This can result in the machine failing to produce X-rays during an ongoing procedure, potentially leading to incomplete imaging and safety concerns.
Healthcare facilities using the affected Siemens AXIOM Artis TA X-ray machines with model number 7007755 and specific serial numbers are most at risk. Patients and medical staff during procedures using these machines could be impacted.
Check for the model number 7007755 on the machine. Affected units have serial numbers 32090, 32085, 32091, 32094, or 32095. These machines were sold with specific model numbers and serial numbers.
Identify the model number on the machine, which should be 7007755 for affected units.
Reach out to Siemens Medical Solutions USA, Inc for guidance on next steps for affected units.
The power supply in the generator control may fail sporadically above a specific voltage threshold, causing the X-ray tube to not receive required voltage and stop producing X-rays during procedures.
Check the model number and serial numbers to confirm if your unit is affected. Contact Siemens Medical Solutions USA, Inc for further instructions.
The recall record does not specify a remedy or fix for this issue.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2018-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2018-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.