Siemens Medical recalls AXIOM Artis dBC model 7728392 due to power supply tolerance issues that can prevent X-ray function during procedures. Affected units have specific serial numbers listed in the recall.
A tolerance issue in the power supply of the generator control above a specific value may cause generator A100 failure. As a result, the X-ray tube will not be supplied with the required voltage and X-ray will not be possible. The issue occurs sporadically; however, it may occur during an on-going procedure.
Siemens is recalling certain AXIOM Artis dBC X-ray machines because a power supply issue may cause the X-ray tube to stop working during procedures. This could lead to incomplete imaging and potential delays in medical care.
The power supply in the generator control may fail above a specific voltage threshold, causing the X-ray tube to not receive required voltage. This can prevent X-ray imaging during procedures, but the issue is sporadic and does not cause immediate injury.
Patients and medical staff using the recalled AXIOM Artis dBC X-ray machines with specific serial numbers. The risk is low as the issue occurs sporadically and does not cause immediate harm.
Check if your AXIOM Artis dBC machine has the model number 7728392 and one of the listed serial numbers (44125 to 44304). The recall covers specific units sold with these identifiers.
Verify your machine's serial number against the list of affected units provided in the recall notice.
The power supply in the generator control may fail above a specific voltage threshold, causing the X-ray tube to not receive required voltage and preventing X-ray imaging during procedures.
The recall notice does not specify a remedy or fix for this issue.
Check if your AXIOM Artis dBC machine has the model number 7728392 and one of the listed serial numbers (44125 to 44304).
We’ve drafted a message you can send Siemens Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-2027-2019 — Siemens Medical Siemens Medical Hello, I own a Siemens Medical that is covered by recall Z-2027-2019 from Siemens Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
