Siemens recalls specific model SOMATOM Edge Plus CT scanners with software version VB10A that may cause scan aborts. Affected units can be identified by serial numbers listed in the recall notice.
Potential for four safety-related software issues impacting systems utilizing syngo.CT software version VB10A which may result in a scan abort.
Siemens is recalling certain SOMATOM Edge Plus CT scanners that may cause scans to abort due to software issues. This could affect medical imaging procedures and patient care.
The software version VB10A in the recalled units may cause scans to abort unexpectedly. This could lead to incomplete imaging procedures and potential delays in patient care.
Healthcare facilities using the recalled model numbers are most at risk. Patients undergoing CT scans with these systems may experience delayed imaging.
Check for serial numbers listed: 122022, 122020, 122008, 122036, 122029, 122044, 122037, 122009, 122038, 122035, 122041, 122011, 122034, 122004.
Identify if your scanner has a serial number from the list provided in the recall notice.
The software version VB10A in the syngo.CT software may cause scan aborts.
Check if your scanner's serial number is listed: 122022, 122020, 122008, 122036, 122029, 122044, 122037, 122009, 122038, 122035, 122041, 122011, 122034, 122004.
No action is required if your scanner's serial number is not listed in the recall notice.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2273-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2273-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.