Siemens Medical Solutions recalls SOMATOM Drive CT scanners with serial numbers listed that may cause scan aborts due to software issues. Affected units should be checked for specific serial numbers.
Potential for four safety-related software issues impacting systems utilizing syngo.CT software version VB10A which may result in a scan abort.
Siemens is recalling certain SOMATOM Drive CT scanners that could cause scans to abort due to software problems. This might lead to incomplete medical imaging, potentially affecting diagnosis and treatment.
The software issues in syngo.CT version VB10A could cause scans to abort unexpectedly. This might result in incomplete imaging, requiring repeat scans and potentially delaying diagnosis or treatment.
Patients and medical staff using the recalled Siemens SOMATOM Drive CT scanners with specific serial numbers listed in the recall. Those in high-risk cancer screening populations may be most affected.
Check the serial number on the scanner's label. The affected models are listed in the recall with specific serial numbers provided by Siemens.
Look for the serial number on the scanner's label to confirm if it is in the list of affected units.
The recall mentions potential software issues in syngo.CT version VB10A that may cause scan aborts, but does not specify the exact nature of the issues.
The recall does not state that users should stop using the scanner immediately; it only lists affected serial numbers for verification.
Check the serial number on the scanner's label against the list of affected serial numbers provided in the recall.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2271-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2271-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
